Valve removes arbitration requirement from Steam Subscriber Agreement

In September 2024 Valve removed both the arbitration requirements and class-action waiver from the Steam Subscriber Agreement, which is, essentially, Steam's End-User License Agreement.

Implications

This restores consumer rights to litigate, instead of only arbitrate, in order to resolves disputes with Steam.

Sources/Links

• Link to the Steam news article: https://store.steampowered.com/news/app/593110/view/4696781406111167991
• Link to the Steam Subscriber Agreement: https://store.steampowered.com/subscriber_agreement?snr=1_2108_9__2107#8
• Louis Rossmann's video on the news: https://www.youtube.com/watch?v=1f81qXxggo8
• NACA's arbitration definition: https://www.consumeradvocates.org/for-consumers/arbitration/