Software as a service

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Software as a service (SaaS) is a cloud-computing service model where the provider offers use of application software to a client and manages all needed physical and software resources. SaaS is usually accessed using a web application. Unlike other software-delivery models, it separates "the possession and ownership of software from its use".

SaaS can sometimes be used by companies to retroactively amend purchases, retroactively enforce policies, or bait-and-switch customers with changes to end-user license agreements (EULAs) or terms of service (TOS).