Roblox's problematic moderation

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Since Roblox launched in 2004, its moderation has been problematic for its consumers. From an obscene chat filter that has made communication on the platform difficult, to the indirect encouragement of illegal behaviors on the platform intended for young audiences.

Background

No online platform is immune to child predators, especially those geared towards extremely young audiences, however, Roblox has had an extensive history regarding its poor handling of said individuals on the platform. The child predator problem has been exacerbated recently by a decision from the CEO David Baszucki to integrate dating features to the game, despite at minimum 40% of the game's population being under 13 years old.

Problematic moderation

Beyond a questionable chat filtering system, Roblox has been risky for underage audiences playing on the platform

Roblox's response

So far, Roblox has done the following regarding its child predator problem:

• Threatened the content creator Schlep with litigation over vigilantism, despite cited neglect from the moderation by the user.
• The integration of an open-source AI-powered system (Sentinel) to spy on chats.
• Collaborating with law enforcement according to a blog post.

Lawsuits

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Litigation has been frequent for the platform regarding its neglect to handle child predators for several years now.

Consumer response

Users such as Schlep have turned to vigilantism due to the negligence of the platform's own moderation teams.