Miku

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Miku is a private for-profit company that was founded in 2018 by Eric White.[1] Miku sells smart baby monitors with features such as night vision, sensors for temperature, humidity and ambient light, a 1080p camera, 7-day video storage, and audio/video recording capabilities.[2] Both the Miku Smart Baby Monitor (standard model) and Miku Pro come with a 12-month manufacturer warranty from the date of purchase.[2][3]

Miku
Basic information
Founded 2018
Legal structure Private, For Profit
Industry Smart Baby Monitors
Official website https://mikucare.com



Consumer-impact summary edit

  • User freedom: Miku has a history of taking previously free cloud features and putting them behind a paywall, Miku Charges Subscription for Previously Free Features
  • User privacy: Miku can share data of you and your child with third parties and retain it after closing your Miku account.
  • Business model: Private, for-profit. Sells smart baby monitor products and services related to them.

Incidents edit

Miku charges subscription for previously free features (2023) edit

 
Miku's Website Showcasing their Baby Monitor and $9.99 "Care+" Subscription Service
Additional Controversy Details & Main Article: edit
Main Article: Miku Charges Subscription for Previously Free Features
Year: 10/01/2023
Aftermath: Ongoing
Related articles: My $400 baby monitor has locked previously free features behind a monthly subscription[4]
Related videos: they made a $400 baby monitor a subscription...[5]
Summarized description: edit

All Miku users received an email on September 15'th 2023 detailing changes to the access Miku customers would have to features on their Miku devices starting October 1'st 2023. According to Miku, "For customers who did not previously subscribe to Care+, many of the features you have been receiving for free will now require a monthly subscription fee. " [6] Despite many users purchasing their Miku device before these changes were instituted and had no prior knowledge that these changes would be put in place upon purchasing their Miku device, if they did not pay the new "care+" subscription fee, access to services on their Miku device would be revoked.

Miku Terms of Service and arbitration clause edit

 
A Snippet of Miku's Terms of Service page Captured Aug 16, 2025.
Additional details & main article: edit
Main Article: Miku Terms of Service and Arbitration
Effective Date: 9/22/2023
Last Updated On: 6/12/2024
Summarized description: edit

This article presents a summarized version of the Miku Terms of Service and Arbitration clause within it. Within the article, important Terms of Service information is provided to help others gain a better understanding of their agreement between themselves and Miku, and the rights and freedoms the have upon agreement to Miku's Terms of Service.

References: edit

  1. "Our Founder Shares Why He Built the Miku Smart Baby Monitor". Miku. 4 Oct 2019. Retrieved 4 Apr 2025.{{cite web}}: CS1 maint: url-status (link)
  2. 2.0 2.1 "Specs". Miku. Retrieved 3 Apr 2025.{{cite web}}: CS1 maint: url-status (link)
  3. "Miku Inc. Limited Warranty". Miku. Retrieved 4 Apr 2025.{{cite web}}: CS1 maint: url-status (link)
  4. "My $400 baby monitor has locked previously free features behind a monthly subscription". Old Reddit. 4 Oct 2023. Retrieved 4 Apr 2025.{{cite web}}: CS1 maint: url-status (link)
  5. Rossmann, Louis (5 Oct 2023). "they made a $400 baby monitor a subscription..." YouTube. Retrieved 4 Apr 2025.{{cite web}}: CS1 maint: url-status (link)
  6. And_You_Like_It_Too (Dec 16, 2023). "How much licensed content does Netflix display in premium formats (4K, HDR/Dolby Vision, Dolby Atmos) in the 4K tier?". Reddit. Retrieved May 18, 2025.