Okkazeo
Okkazeo is a French company founded in 2007 that offers a consumer to consumer platform for board games enthusiasts. It allows board game owners to create an announces for the board games they wants to sell. These games are connected to a reference list of existing board games to make the articles easier to find for potential buyers.
| Basic information | |
|---|---|
| Founded | 2007 |
| Legal Structure | Private |
| Industry | Board Games, Second Hand |
| Official website | https://www.okkazeo.com/ |
Consumer-impact summary
Okkazeo changed its main offer by altering its nature, duration and cost, while some customers had already bought it under its original terms and conditions.
Incidents
This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the Okkazeo category.
Lifetime membership revoked (2023)
- Main article: link to the main article
Okkazeo used to offer a "Premium Platinum" subscription to its users. This subscription came with several benefits : it was a one-time payment to be able to promote 5 announces simultaneously (instead of only 1 for free users). The fact that these benefits would not end was percieved by some users as a good investment as well as a nice way to promote and encourage a growing website.
In 2023, Okkazeo revoked its users' lifetime subscription and turned it into an annual subscription (to be renewed at the anniversary of the original payment date, should it be less than 1 year old). Some new limitations were also introduced to non paying users, like not being able to see the new games for sales for the first 24 hours of publication of each new item, leaving a significant advantage to buyers of the new formula.
The discontinuation of the original offer is acknowledged although "barely" described on the official website here : https://www.okkazeo.com/okkazeo/soutien?srsltid=AfmBOoqYLOu_6TmkQbNIFiNLgeDgpfb6nKooi017x8czeSvbrHEH8LWv
Products
See also