Nissan

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Nissan Motor Co., Ltd., commonly known as Nissan, is a Japanese multinational automobile manufacturer headquartered in Yokohama, Japan. Founded in 1933, Nissan is one of the largest car manufacturers in the world. The company is part of the Renault–Nissan–Mitsubishi Alliance, which also is one of the largest automotive groups globally.

Nissan

Basic information
Founded	1933
Legal Structure	Public
Industry	Automotive
Official website	https://www.nissan-global.com/

Incidents

Shutting down its 2G app for older electric cars in the UK

Main article: Nissan shuts 2G car service in UK

The move impacts early LEAF and e-NV20 cars built before 2016, which is around 3,000 vehicles in the UK. Half are active users of the app, who can still use the main features using timers but not remotely.

Does not sell parts to repair transmissions

https://youtube.com/shorts/uAjqRMWtfEs?si=AcnQp_lXjiqjqO8R

Cost of Software Updates

It is up to Nissan's discretion if certain software updates are offered for free or are withheld until certain fees are paid.

Nissan Leaf N-Connecta Ransom Demands

Faults Occurring After 3 years

Various services delivered through NissanConnect EV & Services after three years these will be disabled and ransom negotiators will begin calling you offering to re-enable them for you. Features which develop faults after three years include:

• remote door locking/alarm
• remote viewing of charging status
• remote climate control
• viewing vehicle location
• route planning (planning routes remains possible, but the maps will no longer receive updates and will not receive traffic updates).

These all require a monthly payment after the first three years. After this period, only basic functions remain until the payments are completed.

Ransom Demand

UK

• Maps & Live Traffic: £2.99 per month, after a 3-year period
• Smart Alerts: £0.99 per month, after the initial 3-year period
• Remote Control Services (e.g., remote climate control, battery management): £1.99 per month after 3-year period
• Stolen Vehicle Tracking: Flat rate of £99 per year

USA

• NissanConnect Packages, $11.99–$24.99/month (varied tiers)

Safety issues with the NissanConnect EV app

Researchers at Black Hat Asia 2025 have found issues within the NissanConnectEV app, since it relied upon a Vehicle Identification Number to communicate with the user and to authenticate communications, and this number proved to be easy to reverse engineer. This allowed hackers to easily access the app.