Spirit Airlines Obfuscates Web Check-In

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no specific reasons for anti-consumer practice (second screenshot contains a "book" option on top left for computer viewing), no credible references

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Background

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Spirit Airlines' Check-in webpage gives the option for customers to check-in either online or app.

Screenshot taken from Spirit Airlines Mobile Check-in page

Screenshot taken from Spirit Airlines Check-in page

Webpage

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The webpage at default zoom settings will display with full yellow hiding the online check in option and incentivizing the user to download the app as opposed to scrolling down to where the online check option is.

Consumer response

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References

• Spirit Airlines webpage https://www.spirit.com/home-check-in

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