Razer
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Razer is an American headquartered company. It sells a variety of hardware including computer peripherals and laptops.
Basic Information | |
---|---|
Release Year | 2011 |
Product Type | Hardware |
In Production | Yes |
Official Website | https://www.razer.com/ |
Consumer impact summary
Incidents
Laptop battery swelling: This is a known issue within the entire Razer Blade product line. Here are just a few community sources discussing the issue: https://pigtou.com/razer-laptop-battery-swelling/, https://www.budgetpcupgraderepair.com/razer-bloated-battery-and-how-to-prevent-them/.
Laptop adapters catching fire: Here is one article talking about the problem: https://www.notebookcheck.net/Razer-may-want-to-consider-a-recall-for-their-Blade-and-Blade-Pro-AC-adapters.426448.0.html
Replacement part disorganization and anti-consumerism:
This was documented by Andy Harding at Salem Techsperts, where Razer refused to sell a replacement battery to him, claiming the laptop was a "Legacy model" (While not being listed or featured as such on their website), and saying to "contact a repair shop". After a comment from the SalemTechsperts YouTube channel got over 8000 likes citing the problem on a video criticising Razer, they then offered to sell a genuine battery to him, reassuring him they do, in fact, have a battery. A few updates have come since then, whereas later then Razer claimed to not have any replacement batteries, then later claiming again to actually have a battery, prompting dramatic backlash from the community.
Products
- Razer Nari Ultimate: Razer Nari Ultimate - simple dongle replacement impossible due to zero offering by Razer
- Razer Pro Click and Pro Click Mini: Razer Pro Click and Pro Click Mini
See also
References
https://mysupport.razer.com/app/answers/detail/a_id/3209/~/battery-issue-on-my-razer-blade-laptop
https://insider.razer.com/razer-support-45/my-razer-blade-14-2022-battery-swollen-70517