MitID

⚠️ Article status notice: This article has been marked as incomplete

This article needs additional work for its sourcing and verifiability to meet the wiki's Content Guidelines and be in line with our Mission Statement for comprehensive coverage of consumer protection issues. In particular:

1. Missing section of consumer response

This notice will be removed once the issue/s highlighted above have been addressed and sufficient documentation has been added to establish the systemic nature of these issues. Once you believe the article is ready to have its notice removed, please visit the Moderator's noticeboard, or the discord and post to the #appeals channel.

Learn more ▼

This Article Requires Additional Verification

---

This article has been flagged due to verification concerns. While the topic might have merit, the claims presented lack citations that live up to our standards, or rely on sources that are questionable or unverifiable by our standards. Articles must meet the Moderator Guidelines and Mission statement; factual accuracy and systemic relevance are required for inclusion here!

Why This Article Is In Question

---

Articles in this wiki are required to:

• Provide verifiable & credible evidence to substantiate claims.
• Avoid relying on anecdotal, unsourced, or suspicious citations that lack legitimacy.
• Make sure that all claims are backed by reliable documentation or reporting from reputable sources.

Examples of issues that trigger this notice:

• A topic that heavily relies on forum posts, personal blogs, or other unverifiable sources.
• Unsupported claims with no evidence or citations to back them up.
• Citations to disreputable sources, like non-expert blogs or sites known for spreading misinformation.

How You Can Improve This Article

---

To address verification concerns:

• Replace or supplement weak citations with credible, verifiable sources.
• Make sure that claims are backed by reputable reporting or independent documentation.
• Provide additional evidence to demonstrate systemic relevance and factual accuracy. For example:
  • Avoid: Claims based entirely on personal anecdotes or hearsay without supporting documentation.
  • Include: Corporate policies, internal communications, receipts, repair logs, verifiable video evidence, or credible investigative reports.

If you believe this notice has been placed in error, or once the article has been updated to address these concerns, please visit the #appeals channel on our Discord server: Join here.

MitID app blocked on custom ROMs Like GrapheneOS/CalyxOS/LineageOS since June 2024 due to Google API changes. The MitID app, Denmark's national digital ID, now fails activation on custom Android ROMs, displaying a "rooted or compromised" error due to new Google Play Integrity API requirements.

Background

MitID is Denmark's national electronic ID system, primarily a smartphone and tablet app that serves as a personal digital key for secure login and digital signatures in public and private self-service solutions, such as accessing government services (e.g., skat.dk, borger.dk), online banking, and confirming online actions with a swipe. Alternatives include code viewers or chips for those unable to use the app. In past similar incidents (e.g., a 2022-2023 outage), people contacted MitID developers directly, leading to quick fixes, but no such resolution has been reported for the current API-related block. User complaints on platforms like Trustpilot highlight frustration with the app's security checks blocking non-standard devices, but official support responses focus on unrelated issues, such as language settings errors, without acknowledging or promising fixes for custom ROM users. As a result, new activations remain impossible on uncertified ROMs, while pre-existing ones continue to function temporarily.

Incident

Since June 12, 2024, MitID has enforced Google Play Integrity API checks during activation, which custom ROMs like GrapheneOS fail as they are not Google-certified. Pre-existing activations may still work, but new ones do not. The MitID app displays an error claiming the device is "rooted or compromised," preventing activation, as it fails the Google Play Integrity/SafetyNet checks required for verification.

Company Responses

MitID (Digitaliseringsstyrelsen)

Digitaliseringsstyrelsen has not issued a public statement addressing the MitID app's incompatibility with custom ROMs due to Google Play Integrity API enforcement since June 12, 2024. Support responses focus on unrelated issues, and no fix has been promised for new activations on uncertified devices, though pre-existing setups may work temporarily.

(from one of the custom ROM forums a person mentioned that they did send a request for this issue, and the response received was that it won't be prioritised because of the small market share, reference needed)

GrapheneOS

GrapheneOS developers have documented the issue, noting the Play Integrity API blocks new MitID activations, with no workaround. They recommend disabling app auto-updates to maintain existing setups and suggest using physical MitID code readers as an alternative.

Google

Google has not addressed MitID-specific issues, maintaining that Play Integrity API (fully enforced by May 2025) only certifies official OS builds for security, treating custom ROMs as untrustworthy, with no plans to support them despite advocacy.

Consumer Response

Summary and key issues of prevailing sentiment from the consumers and commentators that can be documented via articles, emails to support, reviews and forum posts.

---

Add your text below this box. Once this section is complete, delete this box by clicking on it and pressing backspace.

References

Add a category with the same name as the product, service, website, software, product line or company that this article is about.

The "Incidents" category is not needed.

---

Add your text below this box. Once this section is complete, delete this box by clicking on it and pressing backspace.