ChatGPT

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ChatGPT

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Basic Information
Release Year	2022
Product Type	Software, Generative Artificial Intelligence
In Production	Yes
Official Website	https://chat.openai.com/

ChatGPT (Chat Generative Pre-Trained) is a generative artificial intelligence application developed and marketed by OpenAI. It was released on November 30th, 2022. It is a large language model (LLM) specialized in dialog that can perform human-like conversations. It is composed by GPT-3, GPT-4, GPT-4o, and its previews OpenAI-o1, OpenAI-o1 mini and GPT-5.

Consumer-impact summary

Overview of concerns that arise from the conduct towards users of the product (if applicable):

• User Freedom
• User Privacy
• Business Model
• Market Control

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• Misleading advertising. ChatGPT terms of service say it should not be used to make decisions about people. However their advertising claims it is "PhD level" and makes other claims that seem to imply it is reliable. Many people use ChatGPT as if its output were meaningful, reliable, or a substitute for interaction with a person.
• Credits (money) expire automatically with no notification, and the credit balance interface makes this process confusing. You must maintain a positive account balance, and you are auto-billed a fixed amount if it goes negative. Accounts can be banned and credits confiscated for typing the wrong things in chat, with no recourse.
• A mobile phone number in a friendly country is required to better track your identity.

This is what OpenAI says as part of their data usage policy:

We share content with a select group of trusted service providers that help us provide our services. We share the minimum amount of content we need in order to accomplish this purpose and our service providers are subject to strict confidentiality and security obligations. We do not use or share user content for marketing or advertising purposes.

Incidents

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Security Breach (2023)

On March, 2023 a bug allowed some users to see other users' conversation titles. Sam Altman stated users couldn't see other users' conversation content. After the bug was fixed, users reported they were unable to see their conversation historial.^{[citation needed]}.

Ads (2026)

On January 16th, 2026, OpenAI announced that they will be implementing ads for the free tier and the lowest paid tier (ChatGPT Go) for users over 18 from the United States.

See also

Link to relevant theme articles or companies with similar incidents.

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