HP Laptop Subscription is a laptop subscription service by HP which takes device ownership out of the consumer's hands and forces the consumer to be locked into HP's terms, notable ones included here:
- Ownership: The consumer will never, in any capacity, own the laptop they receive with the subscription. If the consumer cancels their subscription, they must return the laptop alongside any additional peripherals bought in the deal.
- Commitment Period: If the consumer retains their subscription after the 30-day trial period, the consumer is locked into a 1-year commitment term with their plan of choice. If the consumer decides to cancel early after the trial period, then the remaining balance for the rest of the year must be paid in full.
- Limits on Sharing: The consumer is allocated one device per person, per account, per household. This means that multiple subscriptions cannot be used to fulfill multiple user's needs, only one laptop is allocated.
- Remote Lockdown: If the consumer fails to pay the monthly fee or violates HP's terms of the subscription, then HP retains the right to use their Absolute[1] remote security software to remote access, lockdown, restrict, or otherwise inhibit or block HP provided services or functions.
- No Tampering/Removal of HP Software: The consumer cannot tamper with, attempt to, or remove the services pre-installed on their HP laptop, especially concerning their Absolute security software. Violation may result in the subscription being cancelled/denied, further payment being demanded, and/or legal action under the Computer Fraud and Abuse Act (18 U.S.C. § 1030).
Features
- Choice of a popular HP or OMEN Gaming Laptop (variable pricing based on model)
- Dedicated 24/7 Pro live phone support with an HP Agent
- Continuous warranty service
- Next-day shipping replacement for repairs/issues unresolvable over the phone
- Option to keep or upgrade to a new model every year (if available)
Pricing
- Laptops (HP Branded)
- Laptops (OMEN Branded)
- $49.99/month - Victus 15"
- $69.99/month - OMEN 16"
- $79.99/month - OMEN 17"
- $129.99/month - OMEN MAX 16"
- Optional Peripherals (HP Branded)
- $1.99/month - HP Wireless Keyboard and Mouse
- $3.99/month - HP Universal USB-C Multiport Hub
- $6.99/month - HP Series 5 27" FHD White Monitor
- $9.99/month - HP Smart Tank Plus 651[note 3]
- Optional Peripherals (OMEN/HyperX Branded)
- $3.99/month - HyperX Cloud III Headset
- $6.99month - HyperX Cloud III S Wireless Headset
- $7.99/month - HyperX Cloud Alpha Wireless Headset
- $4.99/month - HyperX Pulsefire Haste 2 Pro Mouse
- $5.99/month - HyperX QuadCast 2 Microphone
- $7.99/month - HyperX QuadCast 2 S Microphone
- $5.99/month - OMEN 24" Monitor
- $9.99/month - OMEN 27" G2 Monitor
- $4.79/month - HyperX Alloy Origins 65 Keyboard
Other Concerns
- HP Elitebook has built-in 5G eSim cellular with data provided through the subscription, HP could have remote access in areas with no WiFi
- Use of the HP Go 5G service is limited to on-device usage; consumers cannot use tethering, mobile plan sharing, and direct 3rd party service use
- HP may use tracking or targeted marketing with the device since the household sharing restriction tracks the device IP address and geographical location
- HP services could force the device to auto-update to the latest software, whether the consumer wants it or not
- HP ID Account required to log in and sign up for the subscription and use the HP services on the device
- Extra peripherals (mouse + keyboard, dock, display) bought in the deal cannot be owned and must be returned with the laptop if the subscription is canceled; additional monthly cost, no option for a one-time purchase
- Data retrieval for a locked down laptop must be done over support, and is at the discretion of the support techs and your subscription status
- No/limited support for laptops with modifications or any other product not in-line with your subscription, and additional fees may be due if HP claims that technical support was "made difficult"[2] due to these modifications
Notes
- 5G connectivity on supported devices is provided under the HP Go 5G Connectivity service.
- Soft credit check required to determine eligibility.
See also
- HP Website: HP Laptop Subscription
- HP Laptop Subscription: Terms of Services (US Only Pilot Edition)
- HP OMEN Laptop Subscription: Terms of Services
- HP Datasheet: HP Go 5G Service Sheet
- Linus Tech Tips: HP has Subscription Laptops Now
References
- ↑ HP Development Company LP (29 May 2024). "HP Absolute Security" (PDF). HP Workforce Solutions Datasheet. Retrieved 19 Feb 2026.
{{cite web}}: CS1 maint: url-status (link) - ↑ HP Development Company LP (10 Nov 2025). "If Support Services are made more difficult because of such ineligible components or products, we will charge You for the extra work at our standard service rates". HP Laptop Subscription - Terms of Services. Retrieved 19 Feb 2026.
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