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Software as a service (SaaS) is a cloud-computing service model where the provider offers use of application software to a client and manages all needed physical and software resources.[1] SaaS is usually accessed using a web application. Unlike some other software-delivery models, it separates "the possession and ownership of software from its use".[2]

SaaS can sometimes be used by companies to retroactively amend purchases, retroactively enforce policies, or bait-and-switch customers with changes to end-user license agreements (EULAs) or terms of service (TOS).

Further reading

References

  1. Golding, Tod (2024). Building Multi-Tenant SaaS Architectures. O'Reilly Media. ISBN 978-1-0981-4061-8. P. 14.
  2. Dempsey, David; Kelliher, Felicity (2018). Industry Trends in Cloud Computing: Alternative Business-to-Business Revenue Models. Springer International Publishing. ISBN 978-3-319-87693-1. P. 2.