Jump to content

Home Connect

From Consumer Rights Wiki
Revision as of 20:26, 21 January 2025 by Shingo (talk | contribs) (Attempted to improve tone and fixed punctuation.)

Article Status Notice: This Article is a stub


This article is underdeveloped, and needs additional work to meet the wiki's Content Guidelines and be in line with our Mission Statement for comprehensive coverage of consumer protection issues. Learn more ▼

Home Connect is the IoT Ecosystem brand for home appliances by the B/S/H Group which is the home of these appliance brands: Bosch, Siemens, Gaggenau, Neff, Thermador, Constructa, Balay, Pitsos, Junker, Profilo.[1] The products require the owner to register with a BSH owned single-sign-on-provider and create a cloud account to enable the Wi-Fi functionality.[2] After this you are allowed to disconnect the appliances from the cloud and use it offline with their app (no official local API provided) which bears the question of ownership of the device. They claim this to be necessary for security and call the (only after registration available) offline option 'No Cloud mode.'[3] Primary function of the app is not controlling the device but up-selling more B/S/H products which can be discerned from that it takes two clicks from opening the app the see the remaining time on the washing program but zero clicks to see more products to buy.


Links

[https://www.youtube.com/watch?v=5EVf9a-nji4 Video: B/S/H manager explaining their favorite Home Connect features

References