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Elgato has removed the option to download or update plugins from their marketplace for their product, Stream Deck, without an Elgato account. Following this change, Stream Deck users must have an account to add content to their device this way.
Background
Information about the product/service history to provide the necessary context surrounding the incident
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Until Stream Deck software version 6.4, the user could install any plugins without an account. Following the 6.4 update, the plugin installation process changed. Elgato provides instructions for that on their support site.
[Incident]
Change this section's title to be descriptive of the incident.
Impartial and complete description of the events, including actions taken by the company, and the timeline of the incident coming to the public's attention.
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Elgato's response
If applicable, add the proposed solution to the issues by the company.
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They allow for plugin side-load. It's inconvenient and sometimes impossible to do. In order to do so, developer has to release plugin via different channel than marketplace, e.g. GitHub.
Lawsuit
If applicable, add any information regarding litigation around the incident here.
Claims
Main claims of the suit.
Rebuttal
The response of the company or counterclaims.
Outcome
The outcome of the suit, if any.
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Consumer response
Summary and key issues of prevailing sentiment from the consumers and commentators that can be documented via articles, emails to support, reviews and forum posts.
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References