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Box Tops for Education is a school fundraising program founded by General Mills in 1996.[1] In 2019, the program transitioned from cutting the logos from products to digitally scanning receipts, with all previous box tops being made nonredeemable.[2]

Box Tops for Education
Basic information
Founded 1996
Legal Structure Subsidiary
Industry Fundraising
Also known as
Official website https://boxtops4education.com/

Consumer-impact summary

Overview of concerns that arise from the company's conduct regarding (if applicable):

  • User freedom
  • User privacy
  • Business model
  • Market control

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Freedom

Privacy

Business model

When redeeming a digital Box Top, General Mills donates $0.10 per eligible product to schools of the donator's choice. This can cause an increase in the sale of General Mills products if the consumer wishes to indirectly support local schools.

Incidents

This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the Box Tops for Education category.

Transition to digital redemption (2019)

Main article: Box Tops transition to digital redemption
 
Box Tops since July 2019

On July 24, 2019, the program transitioned from cutting the logos from products to digitally scanning receipts in order to "modernize the program for the next generation of participants".[1] To redeem box tops on eligible products, parents must download the "Box Tops" app on their phone and scan their receipt within 2 weeks of purchase.[2] For many, this can be seen as a privacy concern, as the full receipt must be scanned and sent to servers, which can contain location information, payment method, and other items purchased.[3] Many also believed the app takes the participation away from kids and find the new process confusing, with school Box Top coordinators seeing a decrease in participation after the app's introduction, primarily with grandparents and workers at local businesses.[3]

References

  1. 1.0 1.1 "Big change for Box Tops". General Mills. 2019-07-24. Archived from the original on 2024-12-28. Retrieved 2025-04-21.
  2. 2.0 2.1 Breen, Kerry (2019-07-24). "There's a whole new way to collect Box Tops for Education". Today. Archived from the original on 2024-05-21. Retrieved 2025-04-21.
  3. 3.0 3.1 Kelley, Lora (2021-04-16). "Box Tops for Education Struggles After Switch to an App". The Atlantic. Archived from the original on 2025-03-25. Retrieved 2025-04-21.