The Kroger Company is an American retail store.
| Basic information | |
|---|---|
| Founded | 1883 |
| Legal Structure | Public subsidiary |
| Industry | Retail |
| Also known as | |
| Official website | https://thekrogerco.com/ |
Consumer-impact summary
- False Advertising
- Monopoly
- Surveillance
- Data Collection
- Security concerns
- Health-related issues
Incidents
This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the Kroger category.
Email Data Base Hacked -- 2011
On March 30, Kroger emailing firm Epsilon experienced a security breach that leaked customers names and email addresses.[1] On April 1, Kroger sent letters to affected customers that described the incident being sourced from a "outside company" and warning customers of phishing attacks and spam.[2] Several organizations asked Epsilon the amount of customers affected, however they had refused to response.[3][4][5]
Third Party Vendor Accellion Data Breach -- February 2021
Kroger merger deal with Albertson
https://topclassactions.com/legal-industry/ftc-files-lawsuit-to-block-kroger-albertsons-merger/
Kroger Grocery store electronic shelf labels & facial recognition -- 2024
Kroger introduced electronic shelf labels and facial recognition cameras across various stores citing it was for improving customer experience and lower prices. However, concerns have been raised about price manipulation, privacy violations, and potential discrimination.
Kroger Loyalty Programs Collects extensive amount of customers data
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Lawsuits
Kroger Bread Crumb -- 2021
https://classactionrebates.com/settlements-1/kroger-bread-crumb/
Website Monitoring Lawsuit - 2022
[l]Misleading Prescription drug prices -- 2026
Products
| Brands | Product Type | Controversies |
|---|---|---|
| Abound | ||
| Bakery Fresh Goodness | ||
| Bloom Haus | ||
| Comforts | ||
| Dip | ||
| Home Chef | ||
| Kroger Brand | https://www.classaction.org/news/kroger-blueberry-fruit-and-grain-cereal-bars-not-as-naturally-flavored-as-advertised-class-action-alleges | |
| Luvsome | ||
| Murray's Cheese | ||
| Pet Pride | ||
| Private Selection | ||
| Simple Truths | https://topclassactions.com/lawsuit-settlements/lawsuit-news/kroger-class-action-alleges-simple-truth-bars-contain-preservatives/ | |
| Smart Way |
See also
References
- ↑ "Epsilon Notifies Clients of Unauthorized Entry into Email System". Epsilon. 1 April 2011. Archived from the original on 15 April 2011. Retrieved 25 March 2026.
- ↑ "Spammers Target Kroger Customers". KrebsonSecurity. 1 April 2011. Archived from the original on 3 April 2011. Retrieved 25 March 2026.
- ↑ Lennon, Mike (1 April 2011). "Kroger Notifies Customers of Data Breach Stemming from Third-Party Email Vendor". SecurityWeek. Retrieved 25 March 2026.
{{cite web}}: CS1 maint: url-status (link) - ↑ Sarno, David (5 April 2011). "Hacking of data firm Epsilon exposes customers of 50 firms". Los Angeles Times. Retrieved 25 March 2026.
{{cite web}}: CS1 maint: url-status (link) - ↑ "Data breach hits JPMorgan, Kroger customers". Reuters. 2 April 2011. Retrieved 25 March 2026.
{{cite web}}: CS1 maint: url-status (link)