Panera Bread

Panera Bread
Basic information
Founded	1987
Legal Structure	Subsidiary
Industry	Food
Also known as
Official website	http://panerabread.com/

Founded in 1987, Pumpernickel Associates, LLC (also referred as Panera Bread) is an American chain of fast casual restaurants that's a subsidiary to JAB Holding Company.

Consumer-impact summary

Overview of concerns that arise from the conduct towards users of the product (if applicable):

User Freedom
User Privacy
Business Model
Market Control

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Incidents

This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the Panera Bread category.

Security Breach

Main article: link to the main CR Wiki article

https://www.classaction.org/blog/panera-bread-facing-lawsuit-over-potential-security-breach

Discriminating against blind customers

https://topclassactions.com/lawsuit-settlements/lawsuit-news/panera-class-action-restaurant-discriminates-against-blind/

https://foodbeveragelitigationupdate.com/panera-2-0-ordering-system-unaccommodating-to-visually-impaired-consumers-allege/

https://unicourt.com/case/pc-db5-gonzalez-v-panera-llc-et-al-1025832

https://dn710900.ca.archive.org/0/items/gov.uscourts.flsd.482785/gov.uscourts.flsd.482785.1.0.pdf

Adding hidden delivery fees

https://www.classaction.org/news/despite-flat-delivery-charge-promise-panera-adds-hidden-fees-class-action-alleges https://www.fastcompany.com/91016892/panera-bread-class-action-lawsuit-settlement-file-claim-app-orders

Products

Pandera Charged Lemonade

https://www.thetakeout.com/1986028/panera-downfall-recap/

https://www.thedailymeal.com/1968343/fast-food-chains-dipped-in-quality-2025/

https://topclassactions.com/lawsuit-settlements/consumer-products/food/panera-hit-with-third-lawsuit-over-charged-lemonade/

https://www.mashed.com/1612500/fast-food-chains-sued-false-advertising/

https://topclassactions.com/lawsuit-settlements/personal-injury/panera-faces-second-lawsuit-alleging-charged-lemonade-responsible-for-patrons-death/

Panera Bread Chicken Tortilla Soup recall

https://topclassactions.com/lawsuit-settlements/consumer-products/food/recall-check-panera-soup-with-latex-gloves-60k-pounds-of-aldi-frozen-chicken/

References