Jimmy John's

Jimmy John's
Basic information
Founded	13 January 1983
Legal Structure	Subsidiary
Industry	Food
Also known as
Official website	http://jimmyjohns.com/

Jimmy John's Franchise, LLC is a American multinational sandwich chain comprising a variety of sandwiches. It later became a subsidiary to Inspire Brands after being bought for a undisclosed amount in 2019.

Consumer-impact summary

User Freedom:
User Privacy:
Business Model: Sells a variety of sandwiches and franchises locations
Market Control:

Incidents

This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the Jimmy John's category.

E.coli (2008)

Salmonella (2009)

Salmonella (2010)

E.coli (2012)

E.coli (2014-2019)

E.coli (2020)

Credit card breach (2014)

https://www.ibtimes.com/jimmy-johns-data-breach-full-list-shops-where-credit-card-information-was-hacked-1694507

https://archive.jsonline.com/blogs/news/276968161.html

https://www.nbcnews.com/id/wbna56110999

https://www.huffpost.com/entry/jimmy-johns-breach_n_5877134

https://web.archive.org/web/20140801020853/https://krebsonsecurity.com/2014/07/sandwich-chain-jimmy-johns-investigating-breach-claims/

"Jimmy John's has taken steps to prevent this type of event from occurring in the future, including installing encrypted swipe machines, implementing system enhancements, and reviewing its policies and procedures for its third party vendors" https://www.cbsnews.com/news/jimmy-johns-says-customers-credit-card-data-likely-stolen/

Collecting customers drive thru data without consent (2023)

On 04 August, a lawsuit was filed against Jimmy John's for violation of the Illinois Biometric Information Privacy Act by unlawfully collecting customers voiceprints without permission. Additionally, it also claims the company failed to provide "retention schedule or guidelines" that permanently destroy any collected biometric data.^[1] On 02 October 2023, the case was dismissed with prejudice over failure to state a claim.^[2]

Product

Jimmy John’s Cookies

May

https://www.classaction.org/news/jimmy-johns-all-natural-cookies-contain-highly-processed-ingredients-lawsuit-claims

October

References

↑ Mehorter, Kelly (7 August 2023). "Jimmy John's Collects Drive-Through Customers' Voiceprints Without Consent, Class Action Says". ClassAction. Retrieved 4 April 2026.{{cite web}}: CS1 maint: url-status (link)
↑ "Gebhardt et al v. Jimmy Johns LLC". Justia. 4 April 2026. Retrieved 4 April 2026.{{cite web}}: CS1 maint: url-status (link)

[1] Mehorter, Kelly (7 August 2023). "Jimmy John's Collects Drive-Through Customers' Voiceprints Without Consent, Class Action Says". ClassAction. Retrieved 4 April 2026.{{cite web}}: CS1 maint: url-status (link)

[2] "Gebhardt et al v. Jimmy Johns LLC". Justia. 4 April 2026. Retrieved 4 April 2026.{{cite web}}: CS1 maint: url-status (link)

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