Amazon Luna revocation of third-party games

⚠️ Article status notice: This article has been marked as incomplete

This article needs additional work for its sourcing and verifiability to meet the wiki's Content Guidelines and be in line with our Mission Statement for comprehensive coverage of consumer protection issues. In particular:

1. Needs more citations beyond a single source.

This notice will be removed once the issue/s highlighted above have been addressed and sufficient documentation has been added to establish the systemic nature of these issues. Once you believe the article is ready to have its notice removed, please visit the Moderator's noticeboard, or the discord and post to the #appeals channel.

Learn more ▼

This Article Requires Additional Verification

---

This article has been flagged due to verification concerns. While the topic might have merit, the claims presented lack citations that live up to our standards, or rely on sources that are questionable or unverifiable by our standards. Articles must meet the Moderator Guidelines and Mission statement; factual accuracy and systemic relevance are required for inclusion here!

Why This Article Is In Question

---

Articles in this wiki are required to:

• Provide verifiable & credible evidence to substantiate claims.
• Avoid relying on anecdotal, unsourced, or suspicious citations that lack legitimacy.
• Make sure that all claims are backed by reliable documentation or reporting from reputable sources.

Examples of issues that trigger this notice:

• A topic that heavily relies on forum posts, personal blogs, or other unverifiable sources.
• Unsupported claims with no evidence or citations to back them up.
• Citations to disreputable sources, like non-expert blogs or sites known for spreading misinformation.

How You Can Improve This Article

---

To address verification concerns:

• Replace or supplement weak citations with credible, verifiable sources.
• Make sure that claims are backed by reputable reporting or independent documentation.
• Provide additional evidence to demonstrate systemic relevance and factual accuracy. For example:
  • Avoid: Claims based entirely on personal anecdotes or hearsay without supporting documentation.
  • Include: Corporate policies, internal communications, receipts, repair logs, verifiable video evidence, or credible investigative reports.

If you believe this notice has been placed in error, or once the article has been updated to address these concerns, please visit the Moderator's noticeboard, or the #appeals channel on our Discord server: Join here.

❗Article Status Notice: This Article is a stub

---

This article is underdeveloped, and needs additional work to meet the wiki's Content Guidelines and be in line with our Mission Statement for comprehensive coverage of consumer protection issues. Learn more ▼

Issues may include:

• This article needs to be expanded to provide meaningful information
• This article requires additional verifiable evidence to demonstrate systemic impact
• More documentation is needed to establish how this reflects broader consumer protection concerns
• The connection between individual incidents and company-wide practices needs to be better established
• The article is simply too short, and lacks sufficient content

How you can help:

• Add documented examples with verifiable sources
• Provide evidence of similar incidents affecting other consumers
• Include relevant company policies or communications that demonstrate systemic practices
• Link to credible reporting that covers these issues
• Flesh out the article with relevant information

This notice will be removed once the article is sufficiently developed. Once you believe the article is ready to have its notice removed, please visit the Moderator's noticeboard, or the Discord (join here) and post to the #appeals channel, or mention its status on the article's talk page.

On 10 April 2026, Amazon announced it would end support for individual game purchases and third-party storefront integrations on its Luna cloud gaming platform, revoking cloud-streaming access for consumers who had purchased games to play via the service. Effective 10 June 2026, the service removed previously purchased games from its cloud-streaming library, though users could still play them on other PC platforms through the accounts used to purchase the titles. Amazon stated it would not offer refunds for third-party games purchased through Luna.

Background

Amazon Luna launched in 2020 as a cloud gaming service competing with Google Stadia and Xbox Cloud Gaming. In 2023, Amazon Luna introduced the ability to purchase individual games through the platform.

Revocation of third-party purchases

Amazon's April 2026 changes prevented players from purchasing third-party games and discontinued subscriptions to third-party services such as Ubisoft Plus and Jackbox Games. The platform also eliminated its "Bring Your Own Library" benefit, ending support for EA, Ubisoft, and GOG third-party stores and blocking access to titles from those platforms on Luna after 3 June 2026.

Amazon's response

Despite revoking the ability to stream the games via its cloud infrastructure, Amazon refused to offer refunds to users who purchased third-party games through Luna. An Amazon spokesperson stated the service was transitioning away from à la carte purchasing in favor of subscription approaches.

Consumer response

Summary and key issues of prevailing sentiment from the consumers and commentators that can be documented via articles, emails to support, reviews and forum posts.

---

Add your text below this box. Once this section is complete, delete this box by clicking on it and pressing backspace.