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Crunchyroll is a US-based streaming platform dedicated to anime, owned by Sony. It was Launched on May 14, 2006.
| Basic Information | |
|---|---|
| Release Year | 2006 |
| Product Type | Streaming Services |
| In Production | Yes |
| Official Website | https://www.crunchyroll.com/ |
Consumer-impact summary
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Incidents
editThis is a list of all consumer-protection incidents related to this product. Any incidents not mentioned here can be found in the Crunchyroll category.
Inclusion of forced arbitration in Terms of Service (2025)
editOn January 30, 2025, Crunchyroll emailed US users of its server about an update to its terms of service through email and notifications on login. There were two main updates to the terms of service - forced arbitration and a class action-lawsuit waiver, and an update to account usage guidelines. The messaging about these changes did not mention any means of opting out of these changes or give any warning - they are effective as soon as users click continue on the site or continue to use the service.
Data breach (2026)
editIn March 2026, the customer service platform was hacked and data from recent support tickets. The hacker claimed to take 8.8 million tickets and information from 6.8 million users. Data taken includes users' name, location, e-mail address, IP address, and credit card info (in some of the cases including the complete numbers of the cards). [1]
See also
editReferences
edit- ↑ Abrams, Lawrence (23 Mar 2026). "Crunchyroll probes breach after hacker claims to steal 6.8M users' data". BleepingComputer. Archived from the original on 2026-03-23. Retrieved 23 Mar 2026.