Miele

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Miele is a German manufacturer of domestic appliances and commercial equipment. It was founded in 1899 by Carl Miele and Reinhard Zinkann.

Miele

Basic information
Founded	1899
Legal Structure	Private
Industry	Manufacturing
Also known as
Official website	https://miele.com/

Consumer impact summary

Overview of concerns that arise from the conduct towards users of the product (if applicable):

• User freedom
• User privacy
• Business model
• Market control

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Incidents

Proprietary smart-home ecosystem

Miele appliances are equipped with online functionality, and protocols used for managing those appliances are proprietary. No Matter integration is provided although Miele is part of the Connectivity Standards Alliance (CSA).

Instead Miele offers its own protocol which is difficult to set up, needs a Miele Developer Account, and is only practical for technically experienced users.

Miele devices do not offer any official local API and instead require a connection to Miele's cloud service for any form of integration or app control to work. However, recent efforts of the MieleRESTServer project seem to have had success in controlling some devices via the local network through unofficial means.

Miele app incident (2021)

With Version 4.0 released in 2021, the Miele companion app had suddenly lost critical advertised features such as:

• The washing assistant
• The ability to view the remaining detergent in washing machines.

These functions came back slowly in 2022 after lots of negative feedback from users.^{[citation needed (28 June 2026)]}

Forced updates (2022)

A user on X reported that their dishwasher refused to start unless the user ran an update which the device had found after being connected to a Wi-Fi.

Washing machine sealed plastic drums (2025—Present)

In 2025, Miele began using sealed plastic drums on some of their machines. These are unserviceable and so cannot be disassembled to replace the drum bearings or spider.

Products

This is a list of the company's product lines with articles on this wiki.

• Example product line one (release date): Short summary of the product's incidents.
• Example product line two (release date):

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See also

• Bosch
• GE Appliances
• Planned obsolescence