Ticketmaster Entertainment, LLC

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Basic Information
Founded	1976-10-02
Type	LLC
Industry	Ticket sales and distribution
Parent company	Live Nation Entertainment
Official website	https://www.ticketmaster.com/

"Ticketmaster Entertainment, LLC is an American ticket sales and distribution company based in Beverly Hills, California, with operations in many countries around the world." Ticketmaster has been accused by consumers of price gouging tickets, in addition Ticketmaster has been involved in a data breach that leaked personal information about customers from the US, Canada, and Mexico.

Product Lines

No products specified.

Consumer Protection Incidents

ShinyHunters databreach (May 15, 2024)

Ticketmaster's company network was accessed without authorization by the cybercriminal group "ShinyHunters", the group managed to gain access through a vulnerability in the Ticketmaster customer service portal. The breach exposed consumer email, phone, encrypted payment information, and additional information provided by the consumer of around 40 million customers.

Ticketmaster's response

Ticketmaster was swift to identify the breach and take action to further secure its systems by shutting down affected systems, unfortunately ShinyHunters has been quick enough to steal significant amounts of information. In response Ticketmaster published an official statement about the breach and sent emails and physical mail where applicable warning customers about the breach and provided effected users a free 12-month identity protection service.

References