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NZXT, Inc. is an American computer-hardware manufacturer founded in 2004 and based in Los Angeles, California. The company manufactures computer cases, components, and accessories for the PC-gaming market.[1] Products are designed in Los Angeles and manufactured in Shenzhen.[2]
| Basic information | |
|---|---|
| Founded | 2004 |
| Legal structure | Private |
| Industry | Computer hardware |
| Official website | http://nzxt.com/ |
Controversies
- Main article: NZXT Flex
NZXT's Gaming PC rental program called Flex: Gamers Nexus Investigates NZXT's "Flex" Computer Rental Program, followed by NZXT's Response To Gamers Nexus' Investigation
Hardware Warranty coverage issues
Serval reports of excessively difficult or denied Warranty coverage issues on their 6-year Kraken aio coolers. One user reports being instructed to live stream[3] their warranty issue in their RMA process [4][5][6][7]
References
- ↑ https://en.wikipedia.org/wiki/NZXT
- ↑ https://web.archive.org/web/20170523124157/http://www.gamersnexus.net/guides/2450-nzxt-factory-tour-in-china-how-cases-are-made
- ↑ https://linustechtips.com/topic/1120097-nzxt-warranty-is-a-bit-of-a-pain-in-the-ass-kraken-x62/
- ↑ https://www.reddit.com/r/NZXT/comments/lde8z6/nzxt_customer_support_is_refusing_to_honor/
- ↑ https://forums.pcgamer.com/threads/nzxt-controversy-discussion.146859/
- ↑ https://linustechtips.com/topic/1120097-nzxt-warranty-is-a-bit-of-a-pain-in-the-ass-kraken-x62/
- ↑ https://support.nzxt.com/hc/en-us/articles/360023082054-NZXT-Gaming-PCs-Warranty-Claim-and-RMA-FAQ