Dell
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- needs more neutral wording
- needs response from Dell (if any)
- info on what the consumer can do for a replacement or refund
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Dell, formally Dell Technologies, is a technology company focused on computers and computer infrastructure. They market themselves as "the world’s most essential technology infrastructure company for the data era". [1] The company was founded in 1984 as PC's Limited by Michael Dell, and has since grown into a multinational corporation making hundreds of billions of US dollars worth of revenue. [1] Dell operates in both the consumer and business segments, selling personal and business computing hardware as well as various IT services, most recently Artificial Intelligence. Dell is headquartered in Round Rock, Texas.
| Basic information | |
|---|---|
| Founded | 1984-05-03 |
| Legal Structure | Public |
| Industry | Personal Computers, Computer Software |
| Also known as | |
| Official website | https://www.dell.com/ |
Consumer-impact summary
editIncidents
editDell XPS 13 Plus quality control (April 28th, 2022)
editDell releases their XPS 13 Plus laptop. Soon after, many customers began having issues that stemmed from major manufacturing flaws. For instance, the use of an improper adhesive caused the OLED screens to fall off their backplate, often resulting in damaged pixels.[2][3][4] Customers on Amazon have reported other issues, on both the hardware and software ends of the product, saying that their devices are glitching and breaking in all manner of ways.[5]
The spectacular Dell XPS 13 Plus is finally now available, starting at $1,299
Dell disables HEVC support built into their laptops’ CPUs
editHP and Dell have disabled HEVC (H.264/H.265) hardware encoding and decoding support built into their laptops’ CPUs using both Intel and AMD processors.[6]
Products
edit(please add some)
See also
editReferences
edit- ↑ 1.0 1.1 "How we got here". Dell Technologies. Archived from the original on 2026-02-19. Retrieved 2026-02-18.
- ↑ Shilov, Anton (September 2, 2022). "Dell's XPS 13 Plus Has an Adhesive Problem: Screen May Fall Off". Dell's XPS 13 Plus Has an Adhesive Problem: Screen May Fall Off. p. 1. Archived from the original on 3 Aug 2025.
- ↑ @GoogleGenius. "Atrocious experience with the XPS 13 Plus after 8 hours..." Reddit.
{{cite web}}:|last=has generic name (help)CS1 maint: url-status (link) - ↑ @lennyistall (Jul 2025). "My review of the Dell XPS 13 Plus 9320". Reddit.
{{cite web}}: CS1 maint: url-status (link) - ↑ "Amazon reviews of the Dell XPS 13 plus 9320". Amazon.
{{cite web}}: CS1 maint: url-status (link) - ↑ Harding, Scharon (2025-11-20). "HP and Dell disable HEVC support built into their laptops' CPUs". Ars Technica.
{{cite web}}: CS1 maint: url-status (link)