Smartyplus

SmartyPlus is a service offering coupon/cashback benefits and shipping perks in exchange for a membership fee.

Smartyplus

Basic information
Founded	2019-09-01
Legal Structure	Private
Industry
Official website	https://www.smartyplus.net/

Consumer-impact summary

In many reported cases, consumers attempting to complete a purchase on an unrelated retail or service website are presented with a pop-up, checkbox, or “special offer” that signs them up for SmartyPlus. Sometimes this occurs in the final checkout page, where users provide payment details.

Incidents

This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the Smartyplus category.

Class-action lawsuit (2024-01-22)

As in the class action “Cashback Service Smarty Charges Consumers for Unwanted Monthly Subscriptions”, one plaintiff alleged that she cancelled during a 14-day trial but was still charged for two more months.

Consumer Complaints Filed with the BBB

A large number of complaints against SmartyPlus have been filed with the Better Business Bureau (BBB). These consumer accounts consistently describe confusion over how the subscription was initiated, difficulty identifying the charges, and challenges in stopping payments.

Products

This is a list of the company's product lines with articles on this wiki.

• Example product line one (release date): Short summary of the product's incidents.
• Example product line two (release date):

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See also

Link to relevant theme articles or companies with similar incidents.

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