Mercedes Benz
Mercedes Benz
| Basic information | |
|---|---|
| Founded | 1926 |
| Type | Subsidiary (Public) |
| Industry | Automotive |
| Official website | https://www.mercedes-benz.com/ |
Mercedes-Benz is a German automotive manufacturer.
Consumer impact summary[edit | edit source]
Features are taken away and/or disabled shortly after the sale.
Incidents[edit | edit source]
App disabled (February 2025)[edit | edit source]
In February 2025, Mercedes-Benz switched off support for the accompanying app[1] for some of their Smart brand car models after a very short time, even though the cars are almost brand new. In the comments of the linked article, user Norbert Endres mentions the same thing happening for the previous model Smart ED 451 in 2019. According to him, the company hotline suggested he buy a new car of model Smart EQ 453 to resolve the problem when he confronted them. Another user complains about a similar incident where all digital features were disabled in the premium class models of the series E-Klasse 212.
Products[edit | edit source]
- S212 300E Bluetec Hybrid (2015): Mercedes-Benz owners aren't able to connect to the Internet and don't have traffic updates even with a subscription active.[2]
See also[edit | edit source]
References[edit | edit source]
- ↑ Kunkel, Christina (18 Feb 2025). "Wie Mercedes seine Smart-Kunden verärgert (How Mercedes angers its "Smart" costumers)". Sueddeutsche Zeitung (in Deutsch). Archived from the original on 18 Feb 2025. Retrieved 19 Feb 2025.
- ↑ www.mercedes-benz.com/community/en/mercedes-benz/cars/post/2015-s212-300e-bluetec-hybrid-j9B2kKOstAV50wP?highlight=xYg6XAggDhXUdOd