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Red Robin

From Consumer Rights Wiki
Red Robin
Basic information
Founded 1940
Legal Structure Public
Industry Food
Also known as
Official website https://www.redrobin.com/

Red Robin Gourmet Burgers, Inc is an American restaurant founded in 1940 under the name Sam's Tavern until 1969, where the company changed their name to Red Robin. The company is known for their endless French fry refills[1] and Gourmet Burgers lineup, along with offering beverages services like milkshakes or alcohol.

Consumer impact summary

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Overview of concerns that arise from the conduct towards users of the product (if applicable):

  • User Freedom
  • User Privacy
  • Business Model
  • Market Control

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Incidents

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This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the Red Robin category.

Red Robin sending unsolicited texts (2018)

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New Jersey resident John Geraci filed a lawsuit in 2018 against Red Robin for violating the Telephone Consumer Protection Act of 1991, sending promotional messages to customers even after the customers replied "Stop".[2][3]

Geraci requested dismissal of the lawsuit on 11 June 2021, which was granted three days later on 14 June.[4]

Stella Artois false advertising lawsuit (2020)

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In June 2020, a lawsuit was filed against Red Robin for allegedly lying to customers about contents containing 16 ounces instead of the product containing 14 ounces. On 10 November 2022, the case reached a settlement of $450,000, requiring Red Robin to compensate customers who ordered a small sized Stella Artois between 25 June 2017 and 21 July 2022, $3 for each purchase up to $15.[5][6][7]

Products

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This is a list of the company's product lines with articles on this wiki.


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See also

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References

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  1. Bard, Whitney (18 June 2025). "Are Red Robin's Bottomless Fries Truly Unlimited?". TastingTable. Archived from the original on 10 Jul 2025. Retrieved 6 Mar 2026.
  2. Spicer, Christina (2 Nov 2018). "Red Robin Class Action Says Reward Program Texts Violate TCPA". Top Class Action. Archived from the original on 7 Mar 2026. Retrieved 6 Mar 2026.
  3. Abbas, Nadia (1 Nov 2018). "Red Robin Accused of Sending Unauthorized Promotional Text Messages". ClassAction. Archived from the original on 7 Mar 2026. Retrieved 6 Mar 2026.
  4. Geraci, John (11 June 2021). "Stipulation of Dismissal". Court Listener. Archived from the original on 7 Mar 2026. Retrieved 6 Mar 2026.
  5. Leggate, James (17 Feb 2021). "Red Robin's beer math was 'strange brew,' judge writes in pun-filled decision". Fox News. Archived from the original on 18 Feb 2021. Retrieved 6 Mar 2026.
  6. GMB, Gene (17 Sep 2022). "Red Robin Stella Artois Class Action Settlement - No Proof". Justice Moms - Substack. Archived from the original on 7 Mar 2026. Retrieved 6 Mar 2026.
  7. "Red Robin Stella Artois serving size $450K class action settlement". Top Class Actions. 6 Sep 2022. Archived from the original on 26 Sep 2024. Retrieved 6 Mar 2026.