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Ancestry.com
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{{incomplete|Issue 1=This need work to fit the [[Consumer_Action_Taskforce:Sample/Company/Help|company article format]]|Issue 2= The section regarding the data leak is empty}} {{InfoboxProductLine | Title = Ancestry.com | Release Year = 1996 | Product Type = Genealogy | In Production = Yes | Official Website = https://ancestry.com/ | Logo = Ancestry.svg }} [[wikipedia:Ancestry.com|'''Ancestry.com''']], owned by [[wikipedia:Blackstone_Inc.|The Blackstone Group]], is a genealogy company based in the US, known for its DNA testing and family trees. == Consumer impact summary == {{Placeholder box|Overview of concerns that arise from the company's conduct regarding (if applicable): * User Freedom * User Privacy * Business Model * Market Control}} == Anti-consumer practices == === Cancellation policy === Ancestry.com may charge a cancellation fee for "Subscriptions Longer than a Month, Billed Monthly" if users do not cancel within the first 14 days.<ref>{{cite web |title=Ancestry Renewal and Cancellation Terms |url=https://www.ancestry.com/c/legal/renewal-cancellation-terms |website=Ancestry.com |access-date=2025-02-05}}</ref> <blockquote> Where offered, some subscriptions longer than a month may be eligible for monthly billing. Even though you will be billed monthly, you are committing to the entire length of your subscription (e.g. 6 months or 12 months). β¦ (1) cancel immediately for a full refund of the first monthβs fee and immediate loss of access, or (2) cancel effective at the end of the first month, subject to a cancellation fee. If you change from this type of subscription to a different type of subscription before the end of your subscription term, you will receive a prorated refund for the remainder of the current paid month, and you may be charged a cancellation fee. For subscriptions purchased on www.ancestry.com, cancellation fees are the lesser of (i) $25 USD for 6-month subscriptions or $50 USD for 12-month subscriptions (plus any applicable taxes) or (ii) the remaining cost of your subscription </blockquote> Ancestry's older price pages showed an offer which followed these cancellation terms, along with a citation showing the commitment, but this offer has since been removed from the page.<ref>{{cite web |title=Become a member |url=https://www.ancestry.com/offers/subscribe |archive-url=https://web.archive.org/web/20240824032751/https://www.ancestry.com/offers/subscribe |archive-date=2024-08-24 |website=Ancestry.com}}</ref> == Incidents == === Ancestry Data Breach (2024) === https://www.twingate.com/blog/tips/ancestry-data-breach ==References== <references /> [[Category:Blackstone]]
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