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==Consumer protection summary<!-- Needs more of the summary filled in, check https://wiki.rossmanngroup.com/wiki/Consumer_Action_Taskforce:Sample/Company for details -->== ====Privacy==== *Collects sensitive personal information from multiple sources, including data from the vehicle itself, data from the connected mobile app, and data obtained during the vehicle's purchase.<ref name=":0">https://www.ford.com/help/privacy/#USprivacynotice Ford US Privacy Notice</ref> *Data collected includes purchase history, financial information, coarse and precise location data, contact information, identifiers (e.g., VIN, account ID), user-generated content (e.g., voice recordings from smart features), search and browsing history for advertising purposes, usage data, sensitive information (under "Inferences"), diagnostics, and more.<ref name=":0" /> *Aggregates data from external sources as well, including users' social media posts.<ref name=":0" /> *Privacy policy is designed to prevent quickly searching for important terms.<ref>https://www.ford.com/help/privacy/ Ford Privacy Policy</ref> *It is unclear how long data is retained.<ref name=":0" /> *According to CCPA Metrics from 2023, there were 96 requests for data to be deleted, and 7 of these requests were denied.<ref>https://www.ford.com/help/privacy/#caPrivacy Ford California Notice At Collection And Privacy Disclosures</ref>
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