Editing CursorAI "unlimited" plan rug pull (section)

==Service Degradation and Consumer Exploitation==
===Silent Plan Changes===
Days after June 16, 2025, launch, Cursor quietly walked back ''"Unlimited Agent Requests"''

*Added on asterisks to the unlimited messaging ''"Unlimited Agent Requests *Usage Limits Apply for some models"''

On June 16, 2025, Cursor AI pushed through large changes to their Pro Plan terms without properly notifying customers:<ref>{{Cite web |title=Clarifying June 16 Pro Changes |url=https://forum.cursor.com/t/clarifying-june-16-pro-changes/111740 |access-date=2025-07-05}}</ref>

*Changed "Unlimited Agent Requests" to "Extended limits on agent" on pricing page
*Implemented usage limits based on vague ''"$20+ of model inference"'' allowance
*Introduced harsh rate limiting with reset periods described only as ''"5-24 hours"''<ref>{{Cite web |title=Cursor Documentation on Rate Limits |url=https://docs.cursor.com/rate-limits |access-date=2025-07-05}}</ref>[[File:Updated Unlimited Pricing.png|thumb|200x200px]][[File:July 03, 2025, Updated Pricing.png|thumb|223x223px]]
*Removed transparency features that would allow users to track usage against limits<ref>{{Cite web |title=User Complaints About Lack of Usage Dashboard |url=https://forum.cursor.com/t/pro-plan-rate-limit-transparency-issues-need-specific-usage-details/113028/20 |access-date=2025-07-05}}</ref>

===User Impact===
Users began experiencing unexpected rate limiting with minimal usage:

*Users reported being rate limited after few requests to Claude 4 Sonnet
*Rate limits lasted 5-24 hours despite documentation claiming ''"every few hours"'' reset periods<ref>{{Cite web |title=User Report: 26 Hour Rate Limit |url=https://forum.cursor.com/t/pro-plan-rate-limit-transparency-issues-need-specific-usage-details/113028/45 |access-date=2025-07-05}}</ref>
*No advance warning when approaching limits or specific indication of when the limits would reset
*Dashboard showed usage events but no dollar consumption tracking against monthly allowance
*Sudden transitions from ''"included in Pro"'' usage to expensive pay-as-you-go billing without warning.

===Suppression of Customer Complaints===
The company suppressed customer complaints:

*AI moderation system repeatedly hid customer complaint threads from public view<ref>{{Cite web |title=Reports of Forum Shadowbans |url=https://forum.cursor.com/t/pro-plan-rate-limit-transparency-issues-need-specific-usage-details/113028/48 |access-date=2025-07-05}}</ref>
*Professional, well-documented complaints became unsearchable on the forum<ref>{{Cite web |title=Forum Thread Hidden By Moderation |url=https://forum.cursor.com/t/pro-plan-rate-limit-transparency-issues-need-specific-usage-details/113028/48 |access-date=2025-07-05}}</ref>
*Staff dismissed documented evidence as ''"conspiracy theories"''<ref>{{Cite web |title=Dismissal of Complaints |url=https://forum.cursor.com/t/pro-plan-rate-limit-transparency-issues-need-specific-usage-details/113028/60 |access-date=2025-07-05}}</ref>
*Multiple threads documenting the issues were shadow-banned or made invisible to new users