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==Incidents== ===Forced arbitration with Smartwool socks (2024)=== {{Hatnote|Read more here: [[Forced arbitration with Smartwool socks]]}} On March 29, 2024, Smartwool emailed customers in their database and automatically applied [[Forced Arbitration|forced arbitration]] to their terms of service. Smartwool sent out an email to users that opts you into this agreement without an option to decline via email or their website but with an opt-out process that involves sending a physical letter via priority mail or hand delivering a letter to their headquarters. [[Category:Smartwool]]
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