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General Motors data collection and sharing controversy
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===Investigations and oversight=== Several major investigations have examined the scope of GM's data practices: *'''''New York Times'' Investigation''': In March 2024, reporting revealed how GM's OnStar Smart Driver program collected and shared driving data with data brokers like LexisNexis and Verisk. The investigation found many cases where drivers faced increases to their insurance-premium rates based on these data, which had been collected without their knowledge. In one case, a careful driver with no accidents saw his insurance go up 21% because of data in his LexisNexis report, which contained over 130 pages detailing six months of driving behavior.<ref name="nytimes" /> *'''Legislative Action''': Senators Ron Wyden and Edward Markey requested an FTC investigation into automakers' deceptive practices, particularly focusing on GM's use of "[[dark patterns]]" and misleading interfaces to obtain nominal consent for data collection; which has been characterized as an example of a [[EULA roofie]]<!-- term used needs changing at some point to whaterver we decide the 'official' term should be -->.<ref name="wydenletter1" /><ref name="wydenletter2" /> Their investigation found that GM was selling data for pennies per vehicle: Honda received just 26 cents per car for data sold to Verisk, while Hyundai got 61 cents.<ref name="wydenletter2" /> *'''Texas Lawsuit''': In August 2024, the Texas Attorney General filed suit against GM and OnStar, LLC for violating the Texas Deceptive Trade Practices Act. The lawsuit revealed that GM had collected data from over 14 million vehicles nationally and 1.8 million in Texas alone, while maintaining a network of over 300 dealerships that were incentivized to enroll customers in data-collection programs through commissions.<ref name="texaslawsuit" /> The scope of data collection expanded considerably in recent years. Beyond standard vehicle diagnostics, GM now collects detailed behavioral data including driving speed, acceleration patterns, braking habits, seatbelt usage, and even radio-listening habits, information that has proven valuable to insurers, marketers, and other commercial entities.<ref name="texaslawsuit" /><ref name="nytimes" />
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