Editing Ngenic forces subscription on previously “lifetime” Tune customers (section)

==Consumer reaction==
Users have raised concerns that a post-sale change of terms undermines trust and penalizes those who purchased the most expensive option to avoid recurring fees.{{CitationNeeded}} The company’s FAQ frames this as necessary due to the former company’s bankruptcy and the costs of operating the service, but this does not restore the lost expectation of a lifetime, no-subscription service for those who paid for it.