Editing PHH Mortgage Corporation (section)

===$45 Million Multi-State Settlement (''2018'')===
In a multi-state settlement announced by Attorney General Christopher S. Porrino,<ref name=":0">{{Cite web |last=Porrino |first=Christopher |date=3 Jan 2018 |title=Attorney General Porrino Announces $45 Million Multi-State Settlement with PHH Mortgage Corporation |url=https://www.nj.gov/oag/newsreleases18/pr20180103b.html |access-date=7 Mar 2025}},</ref> New Jersey reached a $45 million agreement with PHH Mortgage Corporation to resolve allegations of improper mortgage loan servicing. The settlement, which includes more than 45 states and the District of Columbia, addresses claims that PHH Mortgage failed to properly service loans over a four-year period.

Between January 1, 2009, and December 31, 2012, PHH Mortgage Corporation was accused of engaging in improper mortgage servicing practices, including: Alleged improper mortgage servicing practices, including:

*Misapplying borrower payments and maintaining inaccurate account statements.
*Charging unauthorized fees for default-related services.
*Providing conflicting and misleading information to borrowers facing foreclosure.
*Failing to respond adequately to borrower complaints and loan modification requests.
*Mishandling loss mitigation applications and documentation.
*Lacking proper loan servicing records and foreclosure documentation.
*Inadequately supervising third-party vendors involved in servicing and foreclosure.
*Submitting foreclosure documents with inaccurate or incomplete information.
*Using improperly executed affidavits in foreclosure proceedings.
*Lacking a structured process for document preparation, execution, and notarization in foreclosure cases.