Editing LG refrigerator warranty scandal (section)

===Legal Issues with Notice===
Commentators highlighted several issues with LG's arbitration notices:

*Delivery people routinely remove refrigerators from boxes before bringing them into homes so that they can fit through the door, preventing customers from seeing box notices<ref>NBC Bay Area investigation found that "nobody they talked to saw the box. The delivery guys typically took the box off before even bringing it inside."</ref>
*Internal notices and manual contents are only accessible '''''after''''' purchase completion<ref>Attorney Azar Mouzari statement to NBC Bay Area: "Consumers don't have access to an owner's manual until after they've made the purchase."</ref>
*Legal precedent from similar cases (such as Samsung's smartphone box arbitration notices) suggested that post-purchase notices may not be enforceable<ref>Professor Anna Han, Santa Clara University School of Law, NBC Bay Area interview, February 27, 2024</ref>

Professor Anna Han of Santa Clara University School of Law notes that proper notice requires both sides to "knowingly agree not to sue," questioning whether notices unseen until after purchase can constitute valid agreement.