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HP adds 15 minutes to all customer service phone calls: Revision history

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18 March 2025

13 March 2025

23 February 2025

22 February 2025

  • curprev 23:4723:47, 22 February 2025 Louis talk contribs 5,635 bytes +5,635 Created page with "In February 2025, HP Inc instituted a policy to artificially force all consumer PC & print customers to wait a minimum of 15 minutes when calling support. This was designed to discourage customers from using phone support. ==Background== HP's actions must be understood in context with their other business practices. Normally, answering the phone would not be that bad, even if a customer is frustrated with a broken device. However, HP has several anti-consumer policies t..." Tag: Visual edit