Lenovo: Difference between revisions - Consumer_Action

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==Controversies==

*[[Lenovo X1 Carbon]]

===Suppliers accused of child labor===

*In 2020, The Intercept made headlines showing how Chinese manufactures like Lenovo have suppliers accused of forced child labor in Uyghur regions of China.<ref>[https://theintercept.com/2020/08/21/school-laptops-lenovo-chromebooks-china-uyghur/ "Kids may be using laptops made with forced labor this fall"] - theintercept.com - accessed 2025-02-01</ref> The company later said it was ending relationships with these suppliers.<ref>[https://www.washingtonpost.com/health/ap-exclusive-us-faces-back-to-school-laptop-shortage/2020/08/22/13281908-e4eb-11ea-82d8-5e55d47e90ca_story.html "U.S. faces back-to-school laptop shortage"] - washingtonpost.com - accessed 2025-02-01</ref>

In 2020, The Intercept made headlines showing how Chinese manufactures like Lenovo have suppliers accused of forced child labor in Uyghur regions of China.<ref>[https://theintercept.com/2020/08/21/school-laptops-lenovo-chromebooks-china-uyghur/ "Kids may be using laptops made with forced labor this fall"] - theintercept.com - accessed 2025-02-01</ref> The company later said it was ending relationships with these suppliers.<ref>[https://www.washingtonpost.com/health/ap-exclusive-us-faces-back-to-school-laptop-shortage/2020/08/22/13281908-e4eb-11ea-82d8-5e55d47e90ca_story.html "U.S. faces back-to-school laptop shortage"] - washingtonpost.com - accessed 2025-02-01</ref>

===X1 Carbon series problems===

The '''X1 Carbon series''' of laptops exhibits hardware durability issues and will fail to '''POST''' (Power-On Self-Test) if their '''WWAN Broadband card''' is replaced with one that is not included in Lenovo's vendor whitelist.

===Wording in their FAQs; "Is it safe to buy a used laptop or computer?"===

Originally from this video: [https://www.youtube.com/watch?v=Ahw1cppZi-g|Lenovo Lenovo wants you to stop buying used PCs because they may have viruses on them]

Archived FAQ:

https://web.archive.org/web/20230325030633/https://www.lenovo.com/ph/en/faqs/laptop-faqs/used-laptops/

A few snippets:

Is it safe to buy a used laptop or computer?

In a word, no. Though many people have found inexpensive used computers that work just fine, the world of used laptops and computers can be a difficult one to navigate. People just looking for a good deal can often be swindled out of their money.

The computer could be slow, infected with a virus, or have damaged hardware and you might not realize this until it's too late. Buying a used laptop or computer is a gamble when it comes to computer safety.

Buying a used laptop doesn't only cause headaches. It might not even end up being financially feasible. The maintenance and repair costs that may be incurred due to viruses, malware, spyware and hardware malfunctions can add up quickly. Also, because used laptops have a shorter lifespan, you may have to pay to replace the laptop sooner.

Lenovo then responded to the video with:

"Thank you for calling this out, Louis! Your feedback is greatly appreciated, and we hear you. The FAQ page in question has since been taken down and will be reviewed to ensure it correctly reflects Lenovo's views on refurbished products. We know that smarter, more sustainable technology solutions are as big of a priority for our customers as they are for us, and we want to be clear that we encourage buyers to explore refurbished options from authorized resellers. For this reason, many Lenovo computers are designed to be easily serviceable and repairable, and Lenovo has set goals to improve the serviceability and repairability of our PCs even more. We hope that you continue to be part of the Lenovo community."

==References==

[[Category:Lenovo]]

[[Category:~~Computer hardware companies]]~~

~~[[Category:Computer systems companies]]~~

~~[[Category:Display technology companies]]~~

~~[[Category:Mobile phone manufacturers]]~~

~~[[Category:Netbook manufacturers~~]]

@@ Line 14: / Line 14: @@
 ==Controversies==
-*[[Lenovo X1 Carbon]]
+===Suppliers accused of child labor===
-*In 2020, The Intercept made headlines showing how Chinese manufactures like Lenovo have suppliers accused of forced child labor in Uyghur regions of China.<ref>[https://theintercept.com/2020/08/21/school-laptops-lenovo-chromebooks-china-uyghur/ "Kids may be using laptops made with forced labor this fall"] - theintercept.com - accessed 2025-02-01</ref> The company later said it was ending relationships with these suppliers.<ref>[https://www.washingtonpost.com/health/ap-exclusive-us-faces-back-to-school-laptop-shortage/2020/08/22/13281908-e4eb-11ea-82d8-5e55d47e90ca_story.html "U.S. faces back-to-school laptop shortage"] - washingtonpost.com - accessed 2025-02-01</ref>
+In 2020, The Intercept made headlines showing how Chinese manufactures like Lenovo have suppliers accused of forced child labor in Uyghur regions of China.<ref>[https://theintercept.com/2020/08/21/school-laptops-lenovo-chromebooks-china-uyghur/ "Kids may be using laptops made with forced labor this fall"] - theintercept.com - accessed 2025-02-01</ref> The company later said it was ending relationships with these suppliers.<ref>[https://www.washingtonpost.com/health/ap-exclusive-us-faces-back-to-school-laptop-shortage/2020/08/22/13281908-e4eb-11ea-82d8-5e55d47e90ca_story.html "U.S. faces back-to-school laptop shortage"] - washingtonpost.com - accessed 2025-02-01</ref>
+===X1 Carbon series problems===
+The '''X1 Carbon series''' of laptops exhibits hardware durability issues and will fail to '''POST''' (Power-On Self-Test) if their '''WWAN Broadband card''' is replaced with one that is not included in Lenovo's vendor whitelist.
+{{Main|Lenovo X1 Carbon}}
+===Wording in their FAQs; "Is it safe to buy a used laptop or computer?"===
+Originally from this video: [https://www.youtube.com/watch?v=Ahw1cppZi-g|Lenovo Lenovo wants you to stop buying used PCs because they may have viruses on them]
+Archived FAQ:
+https://web.archive.org/web/20230325030633/https://www.lenovo.com/ph/en/faqs/laptop-faqs/used-laptops/
+A few snippets:
+Is it safe to buy a used laptop or computer?
+In a word, no. Though many people have found inexpensive used computers that work just fine, the world of used laptops and computers can be a difficult one to navigate. People just looking for a good deal can often be swindled out of their money.
+The computer could be slow, infected with a virus, or have damaged hardware and you might not realize this until it's too late. Buying a used laptop or computer is a gamble when it comes to computer safety.
+Buying a used laptop doesn't only cause headaches. It might not even end up being financially feasible. The maintenance and repair costs that may be incurred due to viruses, malware, spyware and hardware malfunctions can add up quickly. Also, because used laptops have a shorter lifespan, you may have to pay to replace the laptop sooner.
+Lenovo then responded to the video with:
+"Thank you for calling this out, Louis! Your feedback is greatly appreciated, and we hear you. The FAQ page in question has since been taken down and will be reviewed to ensure it correctly reflects Lenovo's views on refurbished products. We know that smarter, more sustainable technology solutions are as big of a priority for our customers as they are for us, and we want to be clear that we encourage buyers to explore refurbished options from authorized resellers. For this reason, many Lenovo computers are designed to be easily serviceable and repairable, and Lenovo has set goals to improve the serviceability and repairability of our PCs even more. We hope that you continue to be part of the Lenovo community."
 ==References==
 <references />
+[[Category:Lenovo]]
-[[Category:Computer hardware companies]]
-[[Category:Computer systems companies]]
-[[Category:Display technology companies]]
-[[Category:Mobile phone manufacturers]]
-[[Category:Netbook manufacturers]]