From Consumer Rights Wiki
Revision as of 10:25, 12 March 2025
I've purchased a supposed Lifetime Subscription to VPNSecure.me in 2018. As of beginningof 2025 I cannot access any servers.
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Background
The license was purchased in 2018 through StackSocial. The full name of the item was "VPNSecure: Lifetime Subscription". For a while the VPN worked totally fine.
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[Incident]
The VPN service hadn't been used in a while and then at the beginning of 2025 any attempt to connect to any servers was failing. Also the server list on the members page is showing following message: "INFORMATION: You will need to purchase a valid VPN membership to view server information. Select Buy Now from the menu" even though the profile pase shows 2263 days of 7300 used (don't ask about why a LIFETIME Subscription equals to 7300 days)
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[Company]'s response
Company hasn't responded to a support ticket asking to clarify the issue.
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