Miele: Difference between revisions - Consumer_Action

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Miele ~~is a manufacture of domestic appliances founded in~~ 1899.

{{InfoboxCompany

| Name = Miele

| Type = Private

| Founded = 1899

| Industry = Manufacturing

| Official Website = https://miele.com/

| Logo = Miele.png

}}

~~A lot~~ of ~~Miele~~ appliances ~~are equipped with online functionality~~.

Founded in 1899, '''[[Wikipedia:Miele|Miele]]''' is a German manufacturer of domestic appliances and commercial equipment.

~~The Protocols~~ used for managing those appliances are proprietary. No Matter integration is ~~Provided~~ although Miele is part of CSA.

==Consumer-impact summary==

====Freedom====

====Privacy====

====Business model====

====Market control====

==Incidents==

===Proprietary smart-home ecosystem===

Miele appliances are equipped with online functionality, and protocols used for managing those appliances are proprietary. No Matter integration is provided although Miele is part of CSA.<ref>{{Cite web |title=Miele |url=https://csa-iot.org/members/search/?m_keywords=miele |access-date=20 Mar 2025 |website=CSA}}</ref>

== Miele ~~app incident ==~~

Instead Miele offers its own protocol which is difficult to set up, needs a Miele Developer Account<ref>{{Cite web |title=Miele 3rd Party API Version 1.0.7 |url=https://www.miele.com/developer/ |url-status=live |access-date=20 Mar 2025 |website=[[Miele]]}}</ref> and is only practical for technically experienced users.

~~With~~ Version 4.0 ~~released~~ 7/~~2021 the~~ Miele ~~companion app suddenly lost critical advertised features:~~

* the ~~Washing assistant~~

Miele devices do not offer any official local API and instead require a connection to Miele's cloud service for any form of integration or app control to work. However, recent efforts of the [https://github.com/akappner/MieleRESTServer MieleRESTServer project] seem to have had success in controlling some devices via the local network through unofficial means.

* the ability to ~~view~~ the ~~remaining detergent in washing machines~~.

These functions came back slowly in 2022 after lots of negative feedback of users.

===Miele app incident (2021)===

With Version 4.0 released in 2021, the Miele companion app had suddenly lost critical advertised features<ref>{{Cite web |title=TwinDos detergent container levels no longer editable on new Miele home app? |url=https://www.reddit.com/r/Miele/comments/ph4udc/twindos_detergent_container_levels_no_longer/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1 |url-status=live |access-date=20 Mar 2025 |website=[[Reddit]]}}</ref> such as:

*'''The washing assistant'''

*'''The ability to view the remaining detergent in washing machines.'''

These functions came back slowly in 2022 after lots of negative feedback from users.

===Forced updates (2022)===

A user on X has reported that their dishwasher refuses to start unless the user run an update which the device has found after being connected to a WiFi.<ref>{{Cite web |last=@isislovecruft |date=31 Jan 2022 |title=my dishwasher won’t start until i let it update its firmware over the wifi |url=https://x.com/isislovecruft/status/1487947074901463040 |url-status=live |access-date=19 Mar 2025 |website=[[X]]}}</ref>

==Products==

==References==

[[Category:Miele]]

@@ Line 1: / Line 1: @@
-Miele is a manufacture of domestic appliances founded in 1899.
+{{Incomplete}}
+{{InfoboxCompany
+| Name = Miele
+| Type = Private
+| Founded = 1899
+| Industry = Manufacturing
+| Official Website = https://miele.com/
+| Logo = Miele.png
+}}
-A lot of Miele appliances are equipped with online functionality.
+Founded in 1899, '''[[Wikipedia:Miele|Miele]]''' is a German manufacturer of domestic appliances and commercial equipment.
-The Protocols used for managing those appliances are proprietary. No Matter integration is Provided although Miele is part of CSA.
+==Consumer-impact summary==
+====Freedom====
+====Privacy====
+====Business model====
+====Market control====
+==Incidents==
+===Proprietary smart-home ecosystem===
+Miele appliances are equipped with online functionality, and protocols used for managing those appliances are proprietary. No Matter integration is provided although Miele is part of CSA.<ref>{{Cite web |title=Miele |url=https://csa-iot.org/members/search/?m_keywords=miele |access-date=20 Mar 2025 |website=CSA}}</ref>
-==  Miele app incident ==
+Instead Miele offers its own protocol which is difficult to set up, needs a Miele Developer Account<ref>{{Cite web |title=Miele 3rd Party API Version 1.0.7 |url=https://www.miele.com/developer/ |url-status=live |access-date=20 Mar 2025 |website=[[Miele]]}}</ref> and is only practical for technically experienced users.
-With Version 4.0 released 7/2021 the Miele companion app suddenly lost critical advertised features:
-* the Washing assistant
+Miele devices do not offer any official local API and instead require a connection to Miele's cloud service for any form of integration or app control to work. However, recent efforts of the [https://github.com/akappner/MieleRESTServer MieleRESTServer project] seem to have had success in controlling some devices via the local network through unofficial means.
-* the ability to view the remaining detergent in washing machines.
-These functions came back slowly in 2022 after lots of negative feedback of users.
+===Miele app incident (2021)===
+With Version 4.0 released in 2021, the Miele companion app had suddenly lost critical advertised features<ref>{{Cite web |title=TwinDos detergent container levels no longer editable on new Miele home app? |url=https://www.reddit.com/r/Miele/comments/ph4udc/twindos_detergent_container_levels_no_longer/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1 |url-status=live |access-date=20 Mar 2025 |website=[[Reddit]]}}</ref> such as:
+*'''The washing assistant'''
+*'''The ability to view the remaining detergent in washing machines.'''
+These functions came back slowly in 2022 after lots of negative feedback from users.
+===Forced updates (2022)===
+A user on X has reported that their dishwasher refuses to start unless the user run an update which the device has found after being connected to a WiFi.<ref>{{Cite web |last=@isislovecruft |date=31 Jan 2022 |title=my dishwasher won’t start until i let it update its firmware over the wifi |url=https://x.com/isislovecruft/status/1487947074901463040 |url-status=live |access-date=19 Mar 2025 |website=[[X]]}}</ref>
+==Products==
+==References==
+<references />
+[[Category:Miele]]