Miele: Difference between revisions

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Founded in 1899, Miele is a German manufacturer of domestic appliances and commercial equipment.  
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{{InfoboxCompany
| Name = Miele
| Type = Private
| Founded = 1899
| Industry = Manufacturing
| Official Website = https://miele.com/
| Logo = Miele.png
}}


== Proprietary Smart home ecosystem ==
Founded in 1899, '''[[Wikipedia:Miele|Miele]]''' is a German manufacturer of domestic appliances and commercial equipment.
Miele appliances are equipped with online functionality, and protocols used for managing those appliances are proprietary. No Matter integration is provided although Miele is part of CSA.<ref>https://csa-iot.org/members/search/?m_keywords=miele</ref>,


Instead Miele offers its own protocol which is difficult to set up, needs a Miele Developer Account<ref>https://www.miele.com/developer/</ref> and is only practical for technically experienced users.
==Consumer-impact summary==
====Freedom====
====Privacy====
====Business model====
====Market control====
==Incidents==
===Proprietary smart-home ecosystem===
Miele appliances are equipped with online functionality, and protocols used for managing those appliances are proprietary. No Matter integration is provided although Miele is part of CSA.<ref>{{Cite web |title=Miele |url=https://csa-iot.org/members/search/?m_keywords=miele |access-date=20 Mar 2025 |website=CSA}}</ref>  


=Miele App Incident ==
Instead Miele offers its own protocol which is difficult to set up, needs a Miele Developer Account<ref>{{Cite web |title=Miele 3rd Party API Version 1.0.7 |url=https://www.miele.com/developer/ |url-status=live |access-date=20 Mar 2025 |website=[[Miele]]}}</ref> and is only practical for technically experienced users.
With Version 4.0 released in 2021, the Miele companion app had suddenly lost critical advertised features such as:


* '''The washing assistant'''
Miele devices do not offer any official local API and instead require a connection to Miele's cloud service for any form of integration or app control to work. However, recent efforts of the [https://github.com/akappner/MieleRESTServer MieleRESTServer project] seem to have had success in controlling some devices via the local network through unofficial means.
* '''The ability to view the remaining detergent in washing machines.'''
 
===Miele app incident (2021)===
With Version 4.0 released in 2021, the Miele companion app had suddenly lost critical advertised features<ref>{{Cite web |title=TwinDos detergent container levels no longer editable on new Miele home app? |url=https://www.reddit.com/r/Miele/comments/ph4udc/twindos_detergent_container_levels_no_longer/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1 |url-status=live |access-date=20 Mar 2025 |website=[[Reddit]]}}</ref> such as:
 
*'''The washing assistant'''
*'''The ability to view the remaining detergent in washing machines.'''


These functions came back slowly in 2022 after lots of negative feedback from users.
These functions came back slowly in 2022 after lots of negative feedback from users.


[[Category:Companies]]
===Forced updates (2022)===
A user on X has reported that their dishwasher refuses to start unless the user run an update which the device has found after being connected to a WiFi.<ref>{{Cite web |last=@isislovecruft |date=31 Jan 2022 |title=my dishwasher won’t start until i let it update its firmware over the wifi |url=https://x.com/isislovecruft/status/1487947074901463040 |url-status=live |access-date=19 Mar 2025 |website=[[X]]}}</ref>
 
==Products==
 
==References==
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[[Category:Miele]]