Redbox: Difference between revisions

(4 intermediate revisions by 2 users not shown)

Line 1:

~~{{Incomplete}}~~{{InfoboxProductLine

{{InfoboxProductLine

| Title = Redbox

| Release Year = 2002

| Product Type = Video rental and streaming services

| In Production = No

| In Production = No <small>(ceased trading)</small>

| Official Website = [https://web.archive.org/web/20241001080426/https://www.redbox.com/ https://www.redbox.com/]

| Logo = Redbox.png

}}

'''[[Wikipedia:Redbox|Redbox Automated Retail, LLC]],''' was a company founded in 2002 which primarily focused on kiosks, often found in grocery stores or gas stations, where customers could rent DVDs or video games. Redbox also offered a streaming app, where customers could purchase and stream content. In June 2024, its parent company filed for bankruptcy, and the following month, the company was liquidated.<ref>{{Cite web|url=https://www.reddit.com/r/movies/comments/1dxn7p9/a_redbox_retrospective_from_an_employee/|title=A Redbox Retrospective from an Employee|author=u/AzothHg|date=2024-07-07|work=Reddit|access-date=2025-04-10|archive-url=https://archive.ph/27pO2|archive-date=2024-07-25|url-status=live}}</ref>

'''[[Wikipedia:Redbox|Redbox Automated Retail, LLC]],''' was a company founded in 2002 by Gregg Kaplan which primarily focused on kiosks, often found in grocery stores or gas stations, where customers could rent DVDs or video games.<ref>{{Cite web|url=https://www.dandoadvisors.com/post/from-zero-to-2b-lessons-from-redbox-founder-gregg-kaplan|title=From Zero to $2B: Lessons from Redbox Founder Gregg Kaplan|date=2019-01-14|work=Dando|access-date=2025-04-10|archive-url=https://web.archive.org/web/20250411014548/https://www.dandoadvisors.com/post/from-zero-to-2b-lessons-from-redbox-founder-gregg-kaplan|archive-date=2025-04-11|url-status=live}}</ref> In 2020, Redbox also offered a streaming app, where customers could purchase and stream content.<ref>{{Cite web|url=https://techcrunch.com/2020/02/17/redbox-enters-the-free-ad-supported-streaming-market/?guccounter=1|title=Redbox enters the free, ad-supported streaming market|first=Sarah|last=Perez|date=2020-02-17|work=TechCrunch|access-date=2025-04-11|archive-url=https://web.archive.org/web/20250411015210/https://techcrunch.com/2020/02/17/redbox-enters-the-free-ad-supported-streaming-market/|archive-date=2025-04-11|url-status=live}}</ref> In 2022 Chicken Soup for the Soul Entertainment acquired Redbox while the company had $300 million in debt.<ref>{{Cite web|url=https://www.nytimes.com/2024/06/30/business/chicken-soup-for-soul-bankruptcy.html|title=Chicken Soup for the Soul Entertainment Files Chapter 11|first=Sara|last=Ruberg|date=2024-06-30|work=The New York Times|access-date=2025-04-10|archive-url=https://web.archive.org/web/20250225100748/https://www.nytimes.com/2024/06/30/business/chicken-soup-for-soul-bankruptcy.html|archive-date=2025-02-25|url-status=live}}</ref> In June 2024, its parent company filed for bankruptcy, and the following month, the company was liquidated.<ref>{{Cite web|url=https://www.reddit.com/r/movies/comments/1dxn7p9/a_redbox_retrospective_from_an_employee/|title=A Redbox Retrospective from an Employee|author=u/AzothHg|date=2024-07-07|work=Reddit|access-date=2025-04-10|archive-url=https://archive.ph/27pO2|archive-date=2024-07-25|url-status=live}}</ref>

==Consumer impact summary==

Line 15:

====Privacy====

According to the last revision of the Redbox privacy policy, collected data includes contact information (email, phone, address, name), user account information (username, password, settings), payment information, device ID/interaction information (IP address, device model, operating system, etc.), precise/specific location data, transaction information, video history, demographic information (gender, age, zip code), employment information, data revealing ethnic origin, government identification, information about your interests and preferences, user generated content (reviews, forum, surveys), loyalty/rewards information, and educational/biometric data.<ref name="privacy" />{{Cite web|url=https://redbox.com/privacy|title=Redbox Privacy Policy|date=2023-06-30|work=Redbox|archive-url=https://web.archive.org/web/20240730080050/https://www.redbox.com/privacy|archive-date=2024-07-30|url-status=dead}}</ref> Redbox mentions they do not share personal data "for those third parties’ own direct marketing purposes unless you consent (opt-in or opt-out) to such sharing.", though de-identified information that is made "non-personal" through hashes is shared. These parties include [[Google]] Analytics, [[Facebook]], and [[Twitter]].

According to the last revision of the Redbox privacy policy, collected data includes contact information (email, phone, address, name), user account information (username, password, settings), payment information, device ID/interaction information (IP address, device model, operating system, etc.), precise/specific location data, transaction information, video history, demographic information (gender, age, zip code), employment information, data revealing ethnic origin, government identification, information about your interests and preferences, user generated content (reviews, forum, surveys), loyalty/rewards information, and educational/biometric data.<ref name="privacy">{{Cite web|url=https://redbox.com/privacy|title=Redbox Privacy Policy|date=2023-06-30|work=Redbox|archive-url=https://web.archive.org/web/20240730080050/https://www.redbox.com/privacy|archive-date=2024-07-30|url-status=dead}}</ref> Redbox mentions they do not share personal data "for those third parties’ own direct marketing purposes unless you consent (opt-in or opt-out) to such sharing.", though de-identified information that is made "non-personal" through hashes is shared. These parties include [[Google]] Analytics, [[Facebook]], and [[Twitter]].

====Business model====

Line 28:

{{Main|Redbox revokes access to all digitally purchased movies and shows}}

RedBox found itself bankrupt, largely due to mismanagement from executives and shut down all of its services.<ref>{{Cite web|url=https://www.theverge.com/2024/6/21/24183454/redbox-universal-missed-payment-17-million|title=Redbox missed a multimillion-dollar payment it couldn’t afford to miss|first=Janko|last=Roettgers|work=The Verge|date=2024-06-21|access-date=2025-04-10|archive-url=https://web.archive.org/web/20250404122125/https://www.theverge.com/2024/6/21/24183454/redbox-universal-missed-payment-17-million|archive-date=2025-04-04|url-status=live}}</ref> This would not just include the RedBox kiosks, but also their streaming platform.

From the shutdown, all users who had purchased content could not download or view any content, including one Roku user who claims that they lost approximately $10,000 of media.<ref>{{Cite web|url=https://community.roku.com/t5/Channels-viewing/Redbox-bankrupt-app-shows-nothing/m-p/980612/highlight/true#M169649|title=Re: Redbox bankrupt... app shows nothing |author=DSHouston07|work=Roku Community|date=2024-07-06|access-date=2025-04-10|archive-url=https://web.archive.org/web/20250126183301/https://community.roku.com/t5/Channels-viewing/Redbox-bankrupt-app-shows-nothing/m-p/980612/highlight/true#M169649|archive-date=2025-01-26|url-status=live}}</ref>

[[File:Screenshot 2025-01-17 164008.png|thumb|A Roku user who claimed they lost $10,000 worth of content on RedBox.]]

RedBox did not redefine terms such as “own” or “purchase” in their terms of service like Sony. RedBox only limits in their terms of service how many devices purchased content can be downloaded to.

From the shutdown, all users who had purchased content could not download or view any content, including one Roku user who claims that they lost approximately $10,000 of media.<ref>{{Cite web|url=https://community.roku.com/t5/Channels-viewing/Redbox-bankrupt-app-shows-nothing/m-p/980612/highlight/true#M169649|title=Re: Redbox bankrupt... app shows nothing |author=DSHouston07|work=Roku Community|date=2024-07-06|access-date=2025-04-10|archive-url=https://web.archive.org/web/20250126183301/https://community.roku.com/t5/Channels-viewing/Redbox-bankrupt-app-shows-nothing/m-p/980612/highlight/true#M169649|archive-date=2025-01-26|url-status=live}}</ref> RedBox did not redefine terms such as “own” or “purchase” in their terms of service like Sony. RedBox only limits in their terms of service how many devices purchased content can be downloaded to.

====Broader implications====

@@ Line 1: / Line 1: @@
-{{Incomplete}}{{InfoboxProductLine
+{{InfoboxProductLine
 | Title = Redbox
 | Release Year = 2002
 | Product Type = Video rental and streaming services
-| In Production = No
+| In Production = No <small>(ceased trading)</small>
 | Official Website = [https://web.archive.org/web/20241001080426/https://www.redbox.com/ https://www.redbox.com/]
 | Logo = Redbox.png
 }}
-'''[[Wikipedia:Redbox|Redbox Automated Retail, LLC]],''' was a company founded in 2002 which primarily focused on kiosks, often found in grocery stores or gas stations, where customers could rent DVDs or video games. Redbox also offered a streaming app, where customers could purchase and stream content. In June 2024, its parent company filed for bankruptcy, and the following month, the company was liquidated.<ref>{{Cite web|url=https://www.reddit.com/r/movies/comments/1dxn7p9/a_redbox_retrospective_from_an_employee/|title=A Redbox Retrospective from an Employee|author=u/AzothHg|date=2024-07-07|work=Reddit|access-date=2025-04-10|archive-url=https://archive.ph/27pO2|archive-date=2024-07-25|url-status=live}}</ref>
+'''[[Wikipedia:Redbox|Redbox Automated Retail, LLC]],''' was a company founded in 2002 by Gregg Kaplan which primarily focused on kiosks, often found in grocery stores or gas stations, where customers could rent DVDs or video games.<ref>{{Cite web|url=https://www.dandoadvisors.com/post/from-zero-to-2b-lessons-from-redbox-founder-gregg-kaplan|title=From Zero to $2B: Lessons from Redbox Founder Gregg Kaplan|date=2019-01-14|work=Dando|access-date=2025-04-10|archive-url=https://web.archive.org/web/20250411014548/https://www.dandoadvisors.com/post/from-zero-to-2b-lessons-from-redbox-founder-gregg-kaplan|archive-date=2025-04-11|url-status=live}}</ref> In 2020, Redbox also offered a streaming app, where customers could purchase and stream content.<ref>{{Cite web|url=https://techcrunch.com/2020/02/17/redbox-enters-the-free-ad-supported-streaming-market/?guccounter=1|title=Redbox enters the free, ad-supported streaming market|first=Sarah|last=Perez|date=2020-02-17|work=TechCrunch|access-date=2025-04-11|archive-url=https://web.archive.org/web/20250411015210/https://techcrunch.com/2020/02/17/redbox-enters-the-free-ad-supported-streaming-market/|archive-date=2025-04-11|url-status=live}}</ref> In 2022 Chicken Soup for the Soul Entertainment acquired Redbox while the company had $300 million in debt.<ref>{{Cite web|url=https://www.nytimes.com/2024/06/30/business/chicken-soup-for-soul-bankruptcy.html|title=Chicken Soup for the Soul Entertainment Files Chapter 11|first=Sara|last=Ruberg|date=2024-06-30|work=The New York Times|access-date=2025-04-10|archive-url=https://web.archive.org/web/20250225100748/https://www.nytimes.com/2024/06/30/business/chicken-soup-for-soul-bankruptcy.html|archive-date=2025-02-25|url-status=live}}</ref> In June 2024, its parent company filed for bankruptcy, and the following month, the company was liquidated.<ref>{{Cite web|url=https://www.reddit.com/r/movies/comments/1dxn7p9/a_redbox_retrospective_from_an_employee/|title=A Redbox Retrospective from an Employee|author=u/AzothHg|date=2024-07-07|work=Reddit|access-date=2025-04-10|archive-url=https://archive.ph/27pO2|archive-date=2024-07-25|url-status=live}}</ref>
 ==Consumer impact summary==
@@ Line 15: / Line 15: @@
 ====Privacy====
-According to the last revision of the Redbox privacy policy, collected data includes contact information (email, phone, address, name), user account information (username, password, settings), payment information, device ID/interaction information (IP address, device model, operating system, etc.), precise/specific location data, transaction information, video history, demographic information (gender, age, zip code), employment information, data revealing ethnic origin, government identification, information about your interests and preferences, user generated content (reviews, forum, surveys), loyalty/rewards information, and educational/biometric data.<ref name="privacy" />{{Cite web|url=https://redbox.com/privacy|title=Redbox Privacy Policy|date=2023-06-30|work=Redbox|archive-url=https://web.archive.org/web/20240730080050/https://www.redbox.com/privacy|archive-date=2024-07-30|url-status=dead}}</ref> Redbox mentions they do not share personal data "for those third parties’ own direct marketing purposes unless you consent (opt-in or opt-out) to such sharing.", though de-identified information that is made "non-personal" through hashes is shared. These parties include [[Google]] Analytics, [[Facebook]], and [[Twitter]].
+According to the last revision of the Redbox privacy policy, collected data includes contact information (email, phone, address, name), user account information (username, password, settings), payment information, device ID/interaction information (IP address, device model, operating system, etc.), precise/specific location data, transaction information, video history, demographic information (gender, age, zip code), employment information, data revealing ethnic origin, government identification, information about your interests and preferences, user generated content (reviews, forum, surveys), loyalty/rewards information, and educational/biometric data.<ref name="privacy">{{Cite web|url=https://redbox.com/privacy|title=Redbox Privacy Policy|date=2023-06-30|work=Redbox|archive-url=https://web.archive.org/web/20240730080050/https://www.redbox.com/privacy|archive-date=2024-07-30|url-status=dead}}</ref> Redbox mentions they do not share personal data "for those third parties’ own direct marketing purposes unless you consent (opt-in or opt-out) to such sharing.", though de-identified information that is made "non-personal" through hashes is shared. These parties include [[Google]] Analytics, [[Facebook]], and [[Twitter]].
 ====Business model====
@@ Line 28: / Line 28: @@
 {{Main|Redbox revokes access to all digitally purchased movies and shows}}
 RedBox found itself bankrupt, largely due to mismanagement from executives and shut down all of its services.<ref>{{Cite web|url=https://www.theverge.com/2024/6/21/24183454/redbox-universal-missed-payment-17-million|title=Redbox missed a multimillion-dollar payment it couldn’t afford to miss|first=Janko|last=Roettgers|work=The Verge|date=2024-06-21|access-date=2025-04-10|archive-url=https://web.archive.org/web/20250404122125/https://www.theverge.com/2024/6/21/24183454/redbox-universal-missed-payment-17-million|archive-date=2025-04-04|url-status=live}}</ref> This would not just include the RedBox kiosks, but also their streaming platform.
-From the shutdown, all users who had purchased content could not download or view any content, including one Roku user who claims that they lost approximately $10,000 of media.<ref>{{Cite web|url=https://community.roku.com/t5/Channels-viewing/Redbox-bankrupt-app-shows-nothing/m-p/980612/highlight/true#M169649|title=Re: Redbox bankrupt... app shows nothing |author=DSHouston07|work=Roku Community|date=2024-07-06|access-date=2025-04-10|archive-url=https://web.archive.org/web/20250126183301/https://community.roku.com/t5/Channels-viewing/Redbox-bankrupt-app-shows-nothing/m-p/980612/highlight/true#M169649|archive-date=2025-01-26|url-status=live}}</ref>
 [[File:Screenshot 2025-01-17 164008.png|thumb|A Roku user who claimed they lost $10,000 worth of content on RedBox.]]
-RedBox did not redefine terms such as “own” or “purchase” in their terms of service like Sony. RedBox only limits in their terms of service how many devices purchased content can be downloaded to.
+From the shutdown, all users who had purchased content could not download or view any content, including one Roku user who claims that they lost approximately $10,000 of media.<ref>{{Cite web|url=https://community.roku.com/t5/Channels-viewing/Redbox-bankrupt-app-shows-nothing/m-p/980612/highlight/true#M169649|title=Re: Redbox bankrupt... app shows nothing |author=DSHouston07|work=Roku Community|date=2024-07-06|access-date=2025-04-10|archive-url=https://web.archive.org/web/20250126183301/https://community.roku.com/t5/Channels-viewing/Redbox-bankrupt-app-shows-nothing/m-p/980612/highlight/true#M169649|archive-date=2025-01-26|url-status=live}}</ref> RedBox did not redefine terms such as “own” or “purchase” in their terms of service like Sony. RedBox only limits in their terms of service how many devices purchased content can be downloaded to.
 ====Broader implications====