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'''{{PAGENAME}}''' was manufactured and sold by Hisense between 2020 and 2023. During that time, it was considered the company's flagship model, and still retails at $1,400 on Amazon as of February 2025.<ref>[https://www.pcmag.com/reviews/hisense-65h9g-quantum-series Hisense 65H9G Quantum Series Review] | PCMag</ref> The H9G Smart TV runs off of Android TV operating system and had quite good ratings on internet review sites. Canadian models of this product were called Q9G.<ref>[https://www.rtings.com/tv/reviews/hisense/h9g Hisense H9G Review (55H9G, 65H9G)] - RTINGS.com</ref>
'''{{PAGENAME}}''' was manufactured and sold by Hisense between 2020 and 2023. During that time, it was considered the company's flagship model, and still retails at $1,400 on Amazon as of February 2025.<ref>{{Cite web |last=Delaney |first=John R. |date=17 Aug 2020 |title=Hisense 65H9G Quantum Series Review |url=https://www.pcmag.com/reviews/hisense-65h9g-quantum-series?test_uuid=02LlF0iWKsilxYTJVF8uH5y&test_variant=B |url-status=live |access-date=25 May 2025 |website=PCMag}}</ref> The H9G Smart TV runs off of Android TV operating system and had quite good ratings on internet review sites. Canadian models of this product were called Q9G.<ref>{{Cite web |last=Tozzi |first=Alexander |last2=Di Giovanni |first2=Nicholas |last3=Khong |first3=Yannick |date=11 Nov 2020 |title=Hisense H9G TV Review |url=https://www.rtings.com/tv/reviews/hisense/h9g |url-status=live |access-date=24 May 2025 |website=RTINGS.com}}</ref>


==Consumer impact summary==
==Consumer impact summary==
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Any incidents not mentioned here can be found in the [[:Category:{{PAGENAME}}|{{PAGENAME}} category]].
Any incidents not mentioned here can be found in the [[:Category:{{PAGENAME}}|{{PAGENAME}} category]].


The model H9G/Q9G smart TVs were manufactured using a SK hynix chip on their main board. According to Youtuber Salem Techsperts, a batch of these chips provided to Hisense were defective, causing thousands of smart TVs to fail in the same manner: a bootloading loop.<ref>[https://www.youtube.com/watch?v=7MkmLH-uOwI Why are TV's so disposable? Hisense WiFi / storage full bootloop] - YouTube</ref> Hisense did not recall the product and provided no recourse for customers who, in some cases, had their TV break within two years of purchase.<ref>[https://www.reddit.com/r/Hisense/comments/s9ap2d/h9g_main_board_problems/ H9G main Board problems] - r/Hisense</ref> Hisense also made replacement main boards unavailable.<ref>[https://hisense.encompass.com/item/12583046/Hisense/270342/ 270342 Hisense Main Board] - Hisense</ref> OEM SK hynix H26M41204HPR chips could not be found online.
The model H9G/Q9G smart TVs were manufactured using a SK hynix chip on their main board. According to Youtuber Salem Techsperts, a batch of these chips provided to Hisense were defective, causing thousands of smart TVs to fail in the same manner: a bootloading loop.<ref>{{Cite web |last=@SalemTechsperts |date=9 Apr 2024 |title=Why are TV's so disposable? Hisense WiFi / storage full bootloop #tech #pc #technology #shorts |url=https://www.youtube.com/watch?v=7MkmLH-uOwI |url-status=live |access-date=24 May 2025 |website=[[YouTube]]}}</ref> Hisense did not recall the product and provided no recourse for customers who, in some cases, had their TV break within two years of purchase.<ref>{{Cite web |last=@ThatIrishGuy74 |title=H9G main Board problems |url=https://www.reddit.com/r/Hisense/comments/s9ap2d/h9g_main_board_problems/ |url-status=live |access-date=24 May 2025 |website=[[Reddit]]}}</ref> Hisense also made replacement main boards unavailable.<ref>{{Cite web |title=270342 Hisense Main Board |url=https://hisense.encompass.com/item/12583046/Hisense/270342/ |url-status=live |access-date=24 May 2025 |website=[[Hisense]]}}</ref> OEM SK hynix H26M41204HPR chips could not be found online.
 
On September 26, 2024, Matthew Deyell filed a class action lawsuit against Hisense USA Corp for "concealing a known defect and failing to repair or reimburse affected consumers." The lawsuit alleges similar causes and effects occur in "2019-present Hisense 4K Android smart TVs, including the H8, H9, H65, U6, U8, and A6 series," none of which are currently offered on Hisense's website.<ref>[https://www.lawinc.com/hisense-smart-tv-class-action-lawsuit Hisense's Smart TV Disaster: The Class Action Lawsuit You Need to Know About] | LawInc</ref><ref>[https://www.hisense-usa.com/televisions/all-tvs?filter=%255B%257B%2522id%2522%253A10%252C%2522type%2522%253A%2522CF%2522%252C%2522values%2522%253A%255B%2522Android%2520TV%2522%255D%257D%255D Android TVs] - Hisense USA</ref>
 
==See also==
''Link to relevant theme articles or products with similar incidents.''


On September 26, 2024, Matthew Deyell filed a class action lawsuit against Hisense USA Corp for "concealing a known defect and failing to repair or reimburse affected consumers." The lawsuit alleges similar causes and effects occur in "2019-present Hisense 4K Android smart TVs, including the H8, H9, H65, U6, U8, and A6 series," none of which are currently offered on Hisense's website.<ref>{{Cite web |date=17 Nov 2024 |title=Hisense’s Smart TV Disaster: The Class Action Lawsuit You Need to Know About |url=https://www.lawinc.com/hisense-smart-tv-class-action-lawsuit |url-status=live |access-date=24 May 2025 |website=www.lawinc.com}}</ref><ref>[https://www.hisense-usa.com/televisions/all-tvs?filter=%255B%257B%2522id%2522%253A10%252C%2522type%2522%253A%2522CF%2522%252C%2522values%2522%253A%255B%2522Android%2520TV%2522%255D%257D%255D Android TVs] - Hisense USA</ref>
==References==
==References==
{{reflist}}
{{reflist}}
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[[Category:Articles in need of additional work]]
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[[Category:Hisense H9G Smart TV]]

Latest revision as of 19:06, 24 May 2025

Hisense H9G Smart TV
Basic Information
Release Year 2020
Product Type Smart TV
In Production No
Official Website None found

Hisense H9G Smart TV was manufactured and sold by Hisense between 2020 and 2023. During that time, it was considered the company's flagship model, and still retails at $1,400 on Amazon as of February 2025.[1] The H9G Smart TV runs off of Android TV operating system and had quite good ratings on internet review sites. Canadian models of this product were called Q9G.[2]

Consumer impact summary[edit | edit source]

Hisense failed to offer recourse to consumers whose smart TVs broke due to faulty manufacturing. Where OEM replacement parts could have been provided or recalls could have been issued, Hisense instead forced its customers to waste their time, effort, and money to safely dispose of the 55"/65" TVs.

Incidents[edit | edit source]

Any incidents not mentioned here can be found in the Hisense H9G Smart TV category.

The model H9G/Q9G smart TVs were manufactured using a SK hynix chip on their main board. According to Youtuber Salem Techsperts, a batch of these chips provided to Hisense were defective, causing thousands of smart TVs to fail in the same manner: a bootloading loop.[3] Hisense did not recall the product and provided no recourse for customers who, in some cases, had their TV break within two years of purchase.[4] Hisense also made replacement main boards unavailable.[5] OEM SK hynix H26M41204HPR chips could not be found online.

On September 26, 2024, Matthew Deyell filed a class action lawsuit against Hisense USA Corp for "concealing a known defect and failing to repair or reimburse affected consumers." The lawsuit alleges similar causes and effects occur in "2019-present Hisense 4K Android smart TVs, including the H8, H9, H65, U6, U8, and A6 series," none of which are currently offered on Hisense's website.[6][7]

References[edit | edit source]

  1. Delaney, John R. (17 Aug 2020). "Hisense 65H9G Quantum Series Review". PCMag. Retrieved 25 May 2025.{{cite web}}: CS1 maint: url-status (link)
  2. Tozzi, Alexander; Di Giovanni, Nicholas; Khong, Yannick (11 Nov 2020). "Hisense H9G TV Review". RTINGS.com. Retrieved 24 May 2025.{{cite web}}: CS1 maint: url-status (link)
  3. @SalemTechsperts (9 Apr 2024). "Why are TV's so disposable? Hisense WiFi / storage full bootloop #tech #pc #technology #shorts". YouTube. Retrieved 24 May 2025.{{cite web}}: CS1 maint: url-status (link)
  4. @ThatIrishGuy74. "H9G main Board problems". Reddit. Retrieved 24 May 2025.{{cite web}}: CS1 maint: numeric names: authors list (link) CS1 maint: url-status (link)
  5. "270342 Hisense Main Board". Hisense. Retrieved 24 May 2025.{{cite web}}: CS1 maint: url-status (link)
  6. "Hisense's Smart TV Disaster: The Class Action Lawsuit You Need to Know About". www.lawinc.com. 17 Nov 2024. Retrieved 24 May 2025.{{cite web}}: CS1 maint: url-status (link)
  7. Android TVs - Hisense USA