John Deere: Difference between revisions
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John Deere is a leading manufacturer of agricultural and heavy machinery. Founded in 1837, the company is primarily known for its heavy-duty agricultural equipment, such as tractors and combines. Recently, its business practices, particularly concerning equipment repair, have faced criticism. These practices have raised concerns among farmers, independent repair technicians, and consumer-advocacy groups.<ref name="jdflrtrt">{{Cite web |last=Selyukh |first=Alina |date=16 Jan 2025 |title=John Deere faces U.S. lawsuit over farmers' ability to repair tractors |url=https://www.npr.org/2025/01/15/nx-s1-5260895/john-deere-ftc-lawsuit-right-to-repair-tractors |url-status=live |access-date=24 Apr 2025 |website=www.npr.org}}</ref> | |||
==Consumer impact summary== | ==Consumer impact summary== | ||
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====Repairability==== | ====Repairability==== | ||
* | *Access to essential repair software and diagnostic tools is reportedly limited by John Deere.<ref name="dith3">{{Cite web |date=5 Feb 2021 |title=Deere in the Headlights |url=https://pirg.org/resources/deere-in-the-headlights-3/ |url-status=live |access-date=24 Apr 2025 |website=pirg.org}}</ref> | ||
* | *Such restrictive policies can hinder farmers from performing repairs independently or utilizing independent repair shops, thereby necessitating reliance on authorized dealerships.<ref name="jdflrtrt" /> | ||
*Farmers have reported | *Farmers have reported an inability to address certain mechanical issues, even minor ones, without access to John Deere's proprietary tools.<ref name="fssdcp">{{Cite web |date=15 Jan 2025 |title=FTC, States Sue Deere & Company to Protect Farmers from Unfair Corporate Tactics, High Repair Costs |url=https://www.ftc.gov/news-events/news/press-releases/2025/01/ftc-states-sue-deere-company-protect-farmers-unfair-corporate-tactics-high-repair-costs |url-status=live |access-date=24 Apr 2025 |website=[[FTC]]}}</ref> | ||
*John Deere has | *Furthermore, it is alleged that John Deere has unlawfully inflated repair costs through its control of the repair-service market. | ||
====Monopoly on repairs==== | ====Monopoly on repairs==== | ||
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*The company's restrictive policies violated consumer-protection laws and limited farmers' ability to maintain their equipment. | *The company's restrictive policies violated consumer-protection laws and limited farmers' ability to maintain their equipment. | ||
=== Security flaws === | ===Security flaws=== | ||
{{Main|John Deere security flaws exposed sensitive customer information}} | {{Main|John Deere security flaws exposed sensitive customer information}} | ||
A number of security flaws in the software [[John Deere|'''John Deere''']] provided could have allowed hackers to find and download the personal data of all owners of the company’s farming vehicles and equipment. John Deere downplayed the impact while simultaneously increasing their security practices, as security jobs opened and they started to partner up with security researchers. | A number of security flaws in the software [[John Deere|'''John Deere''']] provided could have allowed hackers to find and download the personal data of all owners of the company’s farming vehicles and equipment. John Deere downplayed the impact while simultaneously increasing their security practices, as security jobs opened and they started to partner up with security researchers. | ||
=== Lobbying against right to repair === | ===Lobbying against right to repair=== | ||
{{Main|John Deere dealerships are lobbying against right to repair}} | {{Main|John Deere dealerships are lobbying against right to repair}} | ||
John Deere dealerships lobbyied against a right to repair bill that was discussed in Maine, stating a number of reasons. They question the definition of a motor vehicle, and regarding the legislation if it should apply to motor vehicles due to what they call safety concerns. One | John Deere dealerships lobbyied against a right to repair bill that was discussed in Maine, stating a number of reasons. They question the definition of a motor vehicle, and regarding the legislation if it should apply to motor vehicles due to what they call safety concerns. One dealer argues that right to repair is a touchy subject, as "a lot of us dealers sit back, and say we really almost don't want in essence people possibly working on our equipment." | ||
==References== | ==References== | ||