Home Bargains: Difference between revisions
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{{InfoboxCompany | {{InfoboxCompany | ||
| Name = T.J. Morris Limited | | Name = T.J. Morris Limited | ||
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==Consumer-impact summary== | ==Consumer-impact summary== | ||
{{Placeholder box|Overview of concerns that arise from the conduct towards users of the product (if applicable): | |||
* User Freedom | |||
* User Privacy | |||
* Business Model | |||
* Market Control}} | |||
====Privacy==== | |||
The company undermines privacy of its customers by sharing video surveillance and facial recognition data with a third party company. | The company undermines privacy of its customers by sharing video surveillance and facial recognition data with a third party company. | ||
==Incidents== | ==Incidents== | ||
This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]]. | This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]]. | ||
===Woman wrongly accused of theft due to facial recognition error (''2025-06'')=== | ===Woman wrongly accused of theft due to facial recognition error (''2025-06'')=== | ||
Home Bargains uses surveillance and facial recognition technology from a company called [[Facewatch]]. Due to an error, a woman was flagged as a shoplifter after her image was uploaded to the system, which led to her repeatedly being asked to leave stores of the chain without explanation. In one instance, employees surrounded her and demanded she leave.<ref>{{Cite web |last=Foran |first=Kelly |last2=Jahangir |first2=Rumeana |date=2025-06-14 |title=Facial recognition error sees woman accused of theft |url=https://www.bbc.com/news/articles/cdr510p7kymo |url-status=live |archive-url=https://web.archive.org/web/20250616161349/https://www.bbc.com/news/articles/cdr510p7kymo |archive-date=2025-06-16 |access-date=2025-06-16 |website=BBC}}</ref> | Home Bargains uses surveillance and facial recognition technology from a company called [[Facewatch]]. Due to an error, a woman was flagged as a shoplifter after her image was uploaded to the system, which led to her repeatedly being asked to leave stores of the chain without explanation. In one instance, employees surrounded her and demanded she leave.<ref>{{Cite web |last=Foran |first=Kelly |last2=Jahangir |first2=Rumeana |date=2025-06-14 |title=Facial recognition error sees woman accused of theft |url=https://www.bbc.com/news/articles/cdr510p7kymo |url-status=live |archive-url=https://web.archive.org/web/20250616161349/https://www.bbc.com/news/articles/cdr510p7kymo |archive-date=2025-06-16 |access-date=2025-06-16 |website=BBC}}</ref> | ||
==See also== | ==See also== | ||
*[[Kroger Grocery store electronic shelf labels & facial recognition]] | *[[Kroger Grocery store electronic shelf labels & facial recognition]] | ||