Dyson: Difference between revisions

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'''~~[[wikipedia:~~Dyson (company)|Dyson Limited]]''' is a manufacturer of home appliances (most notably vacuum cleaners~~), and~~ has been involved in several incidents related to the aftermarket repair of its products~~, which are detailed below~~.

'''{{Wplink|Dyson (company)|Dyson Limited}}''' is a manufacturer of home appliances, most notably vacuum cleaners. The company has been involved in several incidents related to the aftermarket repair of its products.

[[~~File:Dyson-glued-button.jpg~~|~~thumb~~|~~Glued PCB, preventing~~ repair.~~<ref name=":0">https://www~~.~~youtube~~.~~com/watch?v=KF0nNOAFnRQ</ref>]]~~

==Consumer impact summary==

~~==List of controversies and practices==~~

Dyson's policies have been troublesome for [[Planned obsolescence|product longevity]] and [[Right to repair|repair]].

* Their battery design speeds up degradation.

* Adhesive on printed circuit boards makes easy repairs impossible, leading to expensive replacements.

* Restricting consumers from using third-party repair shops, forcing them into manufacturer-recommended services.

*[[Dyson intentionally reduces battery lifespan and makes them difficult to repair]]

These policies add costs of ownership and shorten product lifespan, harming consumers.[[File:Dyson-glued-button.jpg|thumb|Glued PCB, preventing repair.<ref name=":0">{{Cite web |author=@vacuumtester |title=Dyson Button Replacement is no Longer Possible |url=https://www.youtube.com/watch?v=KF0nNOAFnRQ |website=[[YouTube]] |date=16 Nov 2022 |access-date=17 Jul 2025 |url-status=live}}</ref>]]

*[[Dyson covers circuit board in glue which prevents repairs|Dyson ~~covers~~ circuit board ~~in glue~~, ~~preventing~~ repairs]]

*[[Dyson ends relationship with third-party repair centers]]

==Incidents==

===Battery lifespan reduction===

{{Main|Dyson intentionally reduces battery lifespan and makes them difficult to repair}}

'''Dyson''' battery packs include a '''Battery Management System (BMS)''' equipped with a chip capable of balancing the individual cells. However, the manufacturer omitted a few inexpensive but essential resistors, preventing the balancing function from working as intended. As a result, the battery pack degrades much faster than it should.

===Circuit boards covered in glue===

{{Main|Dyson covers circuit board in glue which prevents repairs}}

'''[[Dyson]]''' started applying a thick layer of glue to the circuit board of their devices. This makes it impossible to replace the power button for a device when it breaks, and leading to consumers having to replace the entire housing.

===Removing third-party repairs options===

The company no longer allows repairs through third-party repair centers. Dyson described this decision as ''"difficult"'' but emphasized its commitment to ensuring that ''"all services and repairs meet Dyson's high-quality standards for our owners"''.

===Difficult to repair battery packs for Dyson V6 cordless vacuum===

The Dyson V6 uses replaceable battery packs that are available for purchase on their website.<ref>{{Cite web |title=Replacement Dyson V6™ vacuum battery |url=https://www.dyson.com/support/journey/tools/967810-23 |website=Dyson |date= |access-date=17 Jul 2025 |url-status=live |archive-url=https://web.archive.org/web/20250708183421/https://www.dyson.com/support/journey/tools/967810-23 |archive-date=8 Jul 2025}}</ref> The battery packs have a plastic casing that is clipped shut in such a way that opening it is impossible without damaging the casing. Additionally, the BMS used does not have a reset button. This leads to unnecessary replacements for the entire battery pack when a fault could have been resolved with a reset. For example, Steve Porter from TronicsFix was unable to repair a Dyson V6 battery pack that was stuck sending the voltage without the button pressed down because of the lack of a BMS reset button, and had to replace the whole battery.<ref>{{Cite web |author=@TronicsFix |title=Are Expensive Dyson Products Repairable? |url=https://youtu.be/Wa1dsoZK4tk?t=1109 |website=[[YouTube]] |date=28 Mar 2025 |access-date=17 Jul 2025 |url-status=live}}</ref>

===Using under-dimensioned trigger in V10/V11 cordless vacuum===

The trigger design of the V10/V11 cordless vacuums uses under-dimensioned material that tend to break after some years of use.

==References==

~~<references />~~

~~[[Category:Electronics companies]]~~

~~[[Category:Engineering companies]]~~

~~[[Category:Vacuum cleaner manufacturers]]~~

~~[[Category:Home applicance manufacturers]]~~

[[Category:Dyson]]

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 | Logo = Dyson-Logo.webp
 }}
-'''[[wikipedia:Dyson (company)|Dyson Limited]]''' is a manufacturer of home appliances (most notably vacuum cleaners), and has been involved in several incidents related to the aftermarket repair of its products, which are detailed below.
+'''{{Wplink|Dyson (company)|Dyson Limited}}''' is a manufacturer of home appliances, most notably vacuum cleaners. The company has been involved in several incidents related to the aftermarket repair of its products.
-[[File:Dyson-glued-button.jpg|thumb|Glued PCB, preventing repair.<ref name=":0">https://www.youtube.com/watch?v=KF0nNOAFnRQ</ref>]]
+==Consumer impact summary==
-==List of controversies and practices==
+Dyson's policies have been troublesome for [[Planned obsolescence|product longevity]] and [[Right to repair|repair]].
+* Their battery design speeds up degradation.
+* Adhesive on printed circuit boards makes easy repairs impossible, leading to expensive replacements.
+* Restricting consumers from using third-party repair shops, forcing them into manufacturer-recommended services.
-*[[Dyson intentionally reduces battery lifespan and makes them difficult to repair]]
+These policies add costs of ownership and shorten product lifespan, harming consumers.[[File:Dyson-glued-button.jpg|thumb|Glued PCB, preventing repair.<ref name=":0">{{Cite web |author=@vacuumtester |title=Dyson Button Replacement is no Longer Possible |url=https://www.youtube.com/watch?v=KF0nNOAFnRQ |website=[[YouTube]] |date=16 Nov 2022 |access-date=17 Jul 2025 |url-status=live}}</ref>]]
-*[[Dyson covers circuit board in glue which prevents repairs|Dyson covers circuit board in glue, preventing repairs]]
-*[[Dyson ends relationship with third-party repair centers]]
+==Incidents<!-- Will split this into incidents and practices later on -->==
+===Battery lifespan reduction===
+{{Main|Dyson intentionally reduces battery lifespan and makes them difficult to repair}}
+'''Dyson''' battery packs include a '''Battery Management System (BMS)''' equipped with a chip capable of balancing the individual cells. However, the manufacturer omitted a few inexpensive but essential resistors, preventing the balancing function from working as intended. As a result, the battery pack degrades much faster than it should.
+===Circuit boards covered in glue===
+{{Main|Dyson covers circuit board in glue which prevents repairs}}
+'''[[Dyson]]''' started applying a thick layer of glue to the circuit board of their devices. This makes it impossible to replace the power button for a device when it breaks, and leading to consumers having to replace the entire housing.
+===Removing third-party repairs options===
+{{Main|Dyson ends relationship with third-party repair centers}}
+The company no longer allows repairs through third-party repair centers. Dyson described this decision as ''"difficult"'' but emphasized its commitment to ensuring that ''"all services and repairs meet Dyson's high-quality standards for our owners"''.
+===Difficult to repair battery packs for Dyson V6 cordless vacuum===
+The Dyson V6 uses replaceable battery packs that are available for purchase on their website.<ref>{{Cite web |title=Replacement Dyson V6™ vacuum battery |url=https://www.dyson.com/support/journey/tools/967810-23 |website=Dyson |date= |access-date=17 Jul 2025 |url-status=live |archive-url=https://web.archive.org/web/20250708183421/https://www.dyson.com/support/journey/tools/967810-23 |archive-date=8 Jul 2025}}</ref> The battery packs have a plastic casing that is clipped shut in such a way that opening it is impossible without damaging the casing. Additionally, the BMS used does not have a reset button. This leads to unnecessary replacements for the entire battery pack when a fault could have been resolved with a reset. For example, Steve Porter from TronicsFix was unable to repair a Dyson V6 battery pack that was stuck sending the voltage without the button pressed down because of the lack of a BMS reset button, and had to replace the whole battery.<ref>{{Cite web |author=@TronicsFix |title=Are Expensive Dyson Products Repairable? |url=https://youtu.be/Wa1dsoZK4tk?t=1109 |website=[[YouTube]] |date=28 Mar 2025 |access-date=17 Jul 2025 |url-status=live}}</ref>
+===Using under-dimensioned trigger in V10/V11 cordless vacuum===
+{{Main|Dyson V10/V11 trigger design}}
+The trigger design of the V10/V11 cordless vacuums uses under-dimensioned material that tend to break after some years of use.
 ==References==
-<references />
+{{Reflist}}
-[[Category:Electronics companies]]
-[[Category:Engineering companies]]
-[[Category:Vacuum cleaner manufacturers]]
-[[Category:Home applicance manufacturers]]
 [[Category:Dyson]]