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| Short summary of the incident. Usually 2-3 sentences that summarize the contents or the article.
| | {{Ph-I-Int}} |
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| ==Background== | | ==Background== |
| Information about the product/service history to provide the neccessary context surrounding the incident
| | {{Ph-I-B}} |
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| ==[Incident]== | | ==[Incident]== |
| Change title to be descriptive of the incident. Impartial and complete description of the events.
| | {{Ph-I-I}} |
| === [Company]'s response === | | |
| If applicable add the proposed solution to the issues by the company.
| | ===[Company]'s response=== |
| | {{Ph-I-ComR}} |
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| ==Consumer impact==
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| What the repercussions of the incident are for consumers in the context of "new" consumer protection (privacy,right to ownership,right to say no).
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| ==Lawsuit== | | ==Lawsuit== |
| If applicable add any information regarding litigation around the incident here.
| | {{Ph-I-L}} |
| ===Claims===
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| Main claims of the suit.
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| ===Rebuttal===
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| The response of the company or counterclaims.
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| ==Consumer response== | | ==Consumer response== |
| Summary and key issues of prevailing sentiment from the consumers that can be documented via articles, emails to support, reviews and forum posts.
| | {{Ph-I-ConR}} |
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| ==References== | | ==References== |
| {{reflist}} | | {{reflist}} |
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| [[Category:Incidents]]
| | {{Ph-I-C}} |
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| [[Category:Article sample templates]]</noinclude>
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