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| <!-- No need to add any content below, when you are ready to feature an new article, just edit the featured template --> | | <!-- No need to add any content below, when you are ready to feature an new article, just edit the featured template --> |
| | | {{Featured|List of products and services with forced arbitration|| |
| | | This week we are featuring the list of companies that partake in forced arbitration. You can find more information about forced arbitration [[Forced arbitration|here]]. |
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| {{Featured|Molekule threatens to remotely shut down their app if purifiers used with third party air filters|| | |
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| In September 2025, air-purifier manufacturer Molekule emailed customers warning that any device using non-genuine "counterfeit" filters would lose remote operability via the app (one of the main reasons to purchase the device in the first place!). They shut off this access on September 22, enshittifying their product for anyone using third-party filters, which are much cheaper than official Molekule ones.
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| Molekule is one of the few air-purifier makers to implement digital rights management (DRM) on consumable filters through NFC tags embedded into the filters, requiring proprietary replacements costing $100–$175 each. The company’s updated Terms of Service and warranty policies prohibit altering or reusing NFC authentication data and reserve the right to void the warranty and render devices “inoperable” if unauthorized filters are detected.
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| Customer frustration around this abuse of DRM technology is evident in Molekule’s 1.4/5 Trustpilot rating; they've also recieved a number of complaints to the Better Business Bureau about devices ceasing to function after filter replacement, and about the high operating costs of the devices with the yearly cost of official filters coming up to over $300.
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| ''Want to suggest a featured article? Add it to the [[Template_talk:Main_Page/Featured|discussion page]].'' | | ''Want to suggest a featured article? Add it to the [[Template_talk:Main_Page/Featured|discussion page]].'' |