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{{CompanyCargo
{{InfoboxCompany
|Description=American computer hardware manufacturer specializing in gaming products.
|Name=NZXT, Inc.|Type=Private|Founded=2004|Industry=Computer hardware|Official Website=http://nzxt.com/|Logo=Nzxt.svg}}
|Founded=2004
 
|Industry=Computer Hardware
'''[[wikipedia:NZXT|NZXT, Inc.]]''' is an American computer-hardware manufacturer founded in 2004 and based in Los Angeles, California. The company manufactures computer cases, components, and accessories for the PC-gaming market. Products are designed in Los Angeles and manufactured in Shenzhen.<ref>{{Cite web |last=Burke |first=Steve |date=27 May 2016 |title=NZXT Factory Tour in China – Start-to-Finish Case Manufacturing |url=http://www.gamersnexus.net/guides/2450-nzxt-factory-tour-in-china-how-cases-are-made |url-status=dead |archive-url=https://web.archive.org/web/20170523124157/http://www.gamersnexus.net/guides/2450-nzxt-factory-tour-in-china-how-cases-are-made |archive-date=23 May 2017 |access-date=18 Mar 2025 |website=GamersNexus}}</ref>
|Logo=Nzxt.svg
|ParentCompany=
|Type=Private
|Website=https://nzxt.com/
}}
'''[[wikipedia:NZXT|NZXT, Inc.]]''' is an American computer-hardware manufacturer founded in 2004 and based in Los Angeles, California. The company manufactures computer cases, components, and accessories for the PC-gaming market. Products are designed in Los Angeles and manufactured in Shenzhen.<ref>{{Cite web |last=Burke |first=Steve |date=27 May 2016 |title=NZXT Factory Tour in China – Start-to-Finish Case Manufacturing |url=https://www.gamersnexus.net/guides/2450-nzxt-factory-tour-in-china-how-cases-are-made |url-status=dead |archive-url=https://web.archive.org/web/20170523124157/https://www.gamersnexus.net/guides/2450-nzxt-factory-tour-in-china-how-cases-are-made |archive-date=23 May 2017 |access-date=18 Mar 2025 |website=GamersNexus}}</ref>


==Controversies==
==Controversies==
===Hardware Warranty coverage issues===
{{Main|NZXT Flex}}
{{Main|NZXT Flex}}
NZXT's Gaming PC rental program called Flex: [[Gamers Nexus Investigates NZXT's "Flex" Computer Rental Program]], followed by [[NZXT's Response To Gamers Nexus' Investigation]]
Several reports of excessively difficult or denied warranty coverage issues on their 6-year Kraken coolers. One user reports being instructed to live stream<ref name=":0">{{Cite web |last=@aaradorn |date=3 Nov 2019 |title=NZXT warranty is a bit of a pain in the ass. Kraken x62 |url=https://linustechtips.com/topic/1120097-nzxt-warranty-is-a-bit-of-a-pain-in-the-ass-kraken-x62/ |url-status=live |access-date=18 Mar 2025 |website=Linus Tech Tips Forum}}</ref> their warranty issue in their RMA process.<ref>{{Cite web |title=NZXT Customer Support is Refusing to Honor Warranty on Defective Part |url=https://www.reddit.com/r/NZXT/comments/lde8z6/nzxt_customer_support_is_refusing_to_honor/ |url-status=live |access-date=18 Mar 2025 |website=[[Reddit]] |archive-url=http://web.archive.org/web/20210205185321/https://old.reddit.com/r/NZXT/comments/lde8z6/nzxt_customer_support_is_refusing_to_honor/ |archive-date=5 Feb 2021}}</ref><ref>{{Cite web |date=5 Dec 2024 |title=NZXT Controversy Discussion |url=https://forums.pcgamer.com/threads/nzxt-controversy-discussion.146859/ |url-status=live |archive-url= |access-date=18 Mar 2025 |website=PCGamer}}</ref><ref name=":0" /><ref>{{Cite web |title=NZXT Gaming PCs - Warranty Claim and RMA FAQ |url=https://support.nzxt.com/hc/en-us/articles/360023082054-NZXT-Gaming-PCs-Warranty-Claim-and-RMA-FAQ |url-status=live |access-date=18 Mar 2025 |website=[[NZXT]] |archive-url=http://web.archive.org/web/20260105073328/https://support.nzxt.com/hc/en-us/articles/360023082054-NZXT-Gaming-PCs-Warranty-Claim-and-RMA-FAQ |archive-date=5 Jan 2026}}</ref>
 
===Hardware Warranty coverage issues===
Serval reports of excessively difficult or denied Warranty coverage issues on their 6-year Kraken aio coolers. One user reports being instructed to live stream<ref name=":0">{{Cite web |last=@aaradorn |date=3 Nov 2019 |title=NZXT warranty is a bit of a pain in the ass. Kraken x62 |url=https://linustechtips.com/topic/1120097-nzxt-warranty-is-a-bit-of-a-pain-in-the-ass-kraken-x62/ |url-status=live |access-date=18 Mar 2025 |website=Linus Tech Tips Forum}}</ref> their warranty issue in their RMA process <ref>{{Cite web |title=NZXT Customer Support is Refusing to Honor Warranty on Defective Part |url=https://www.reddit.com/r/NZXT/comments/lde8z6/nzxt_customer_support_is_refusing_to_honor/ |url-status=live |access-date=18 Mar 2025 |website=[[Reddit]]}}</ref><ref>{{Cite web |date=5 Dec 2024 |title=NZXT Controversy Discussion |url=https://forums.pcgamer.com/threads/nzxt-controversy-discussion.146859/ |url-status=live |archive-url= |access-date=18 Mar 2025 |website=PCGamer}}</ref><ref name=":0" /><ref>{{Cite web |title=NZXT Gaming PCs - Warranty Claim and RMA FAQ |url=https://support.nzxt.com/hc/en-us/articles/360023082054-NZXT-Gaming-PCs-Warranty-Claim-and-RMA-FAQ |url-status=live |access-date=18 Mar 2025 |website=[[NZXT]]}}</ref>  


==References==
==References==
<references />
<references />
[[Category:NZXT]]
[[Category:NZXT]]

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NZXT
Basic information
Founded 2004
Legal Structure Private
Industry Computer Hardware
Also known as
Official website https://nzxt.com/

NZXT, Inc. is an American computer-hardware manufacturer founded in 2004 and based in Los Angeles, California. The company manufactures computer cases, components, and accessories for the PC-gaming market. Products are designed in Los Angeles and manufactured in Shenzhen.[1]

Controversies

[edit | edit source]

Hardware Warranty coverage issues

[edit | edit source]
Main article: NZXT Flex

Several reports of excessively difficult or denied warranty coverage issues on their 6-year Kraken coolers. One user reports being instructed to live stream[2] their warranty issue in their RMA process.[3][4][2][5]

References

[edit | edit source]
  1. Burke, Steve (27 May 2016). "NZXT Factory Tour in China – Start-to-Finish Case Manufacturing". GamersNexus. Archived from the original on 23 May 2017. Retrieved 18 Mar 2025.
  2. 2.0 2.1 @aaradorn (3 Nov 2019). "NZXT warranty is a bit of a pain in the ass. Kraken x62". Linus Tech Tips Forum. Retrieved 18 Mar 2025.{{cite web}}: CS1 maint: url-status (link)
  3. "NZXT Customer Support is Refusing to Honor Warranty on Defective Part". Reddit. Archived from the original on 5 Feb 2021. Retrieved 18 Mar 2025.
  4. "NZXT Controversy Discussion". PCGamer. 5 Dec 2024. Retrieved 18 Mar 2025.{{cite web}}: CS1 maint: url-status (link)
  5. "NZXT Gaming PCs - Warranty Claim and RMA FAQ". NZXT. Archived from the original on 5 Jan 2026. Retrieved 18 Mar 2025.