Nissan shuts 2G car service in UK: Difference between revisions
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'''[[Nissan]]''' has shut down down its 2G app for older electric cars in the UK on April 2024. | |||
Nissan is shutting down its 2G app for older electric cars in the UK from April 2024. | ==Background== | ||
Mobile Network Operators (MNOs) in the UK have confirmed that '''2G services''' will be phased out by the end of the decade, though individual operators are discontinuing these services at different times, according to Nissan.<ref name=":0">{{Cite web |last=Flaherty |first=Nick |date=4 Mar 2024 |title=Nissan is shutting down its 2G app for older electric cars in the UK from April 2024. |url=https://www.eenewseurope.com/en/nissan-shuts-2g-car-service-in-uk/ |access-date=1 Mar 2025 |website=EENews Automotive |archive-url=http://web.archive.org/web/20251014010053/https://www.eenewseurope.com/en/nissan-shuts-2g-car-service-in-uk/ |archive-date=14 Oct 2025}}</ref> While Nissan is preparing for the phase-out, the UK government has set a deadline of 2033 for operators to completely switch off 2G services.<ref>{{Cite web |last=Rainford |first=Paul |date=4 Mar 2024 |title=Eurobites: Nissan blames UK's planned 2G switch-off for withdrawal of EV app |url=https://www.lightreading.com/2g-3g-4g/eurobites-nissan-blames-uk-s-planned-2g-switch-off-for-withdrawal-of-ev-app |access-date=1 Mar 2025 |website=LightReading |archive-url=http://web.archive.org/web/20250424124003/https://www.lightreading.com/2g-3g-4g/eurobites-nissan-blames-uk-s-planned-2g-switch-off-for-withdrawal-of-ev-app |archive-date=24 Apr 2025}}</ref> | |||
== | ==App support== | ||
The shutdown affects approximately '''3,000 Nissan Leaf and e-NV200 vehicles''' manufactured before 2016. These early models rely on the 2G network for connectivity. While around half of these vehicles are active users of the app, they will lose remote functionality after the shutdown. However, key features such as the '''Climate Control Timer''' and '''Charging Timer''' will remain accessible directly through the car's navigation system.<ref name=":0" /> | |||
===Nissan's response=== | ===Nissan's response=== | ||
Nissan | Nissan stated to the BBC:<blockquote>The NissanConnect EV app currently linked to Nissan Leaf and e-NV200 vehicles produced up until 2016 will shut down from 1 April 2024 in preparation for the 2G technology sunset. Owners will, however, still be able to use key features such as Climate Control Timer and Charging Timer directly from their car's Navigation System.<ref name=":1">{{Cite web |last=Rahman-Jones |first=Imran |last2=Kleinman |first2=Zoe |date=4 Mar 2024 |title=Nissan accused of dumping its electric car pioneers |url=https://www.bbc.com/news/technology-68426263 |access-date=1 Mar 2025 |website=BBC News |archive-url=http://web.archive.org/web/20250724181556/https://www.bbc.com/news/technology-68426263 |archive-date=24 Jul 2025}}</ref></blockquote> | ||
===Consumer response=== | |||
Customers have expressed frustration and disappointment, telling the BBC they were not informed about the app's discontinuation and did not expect such a sudden withdrawal of services.<ref name=":1" /> | |||
==References== | ==References== | ||
<references /> | <references /> | ||
[[Category:Nissan]] | [[Category:Nissan]] | ||
Latest revision as of 06:43, 23 February 2026
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Nissan has shut down down its 2G app for older electric cars in the UK on April 2024.
Background
[edit | edit source]Mobile Network Operators (MNOs) in the UK have confirmed that 2G services will be phased out by the end of the decade, though individual operators are discontinuing these services at different times, according to Nissan.[1] While Nissan is preparing for the phase-out, the UK government has set a deadline of 2033 for operators to completely switch off 2G services.[2]
App support
[edit | edit source]The shutdown affects approximately 3,000 Nissan Leaf and e-NV200 vehicles manufactured before 2016. These early models rely on the 2G network for connectivity. While around half of these vehicles are active users of the app, they will lose remote functionality after the shutdown. However, key features such as the Climate Control Timer and Charging Timer will remain accessible directly through the car's navigation system.[1]
Nissan's response
[edit | edit source]Nissan stated to the BBC:
The NissanConnect EV app currently linked to Nissan Leaf and e-NV200 vehicles produced up until 2016 will shut down from 1 April 2024 in preparation for the 2G technology sunset. Owners will, however, still be able to use key features such as Climate Control Timer and Charging Timer directly from their car's Navigation System.[3]
Consumer response
[edit | edit source]Customers have expressed frustration and disappointment, telling the BBC they were not informed about the app's discontinuation and did not expect such a sudden withdrawal of services.[3]
References
[edit | edit source]- ↑ 1.0 1.1 Flaherty, Nick (4 Mar 2024). "Nissan is shutting down its 2G app for older electric cars in the UK from April 2024". EENews Automotive. Archived from the original on 14 Oct 2025. Retrieved 1 Mar 2025.
- ↑ Rainford, Paul (4 Mar 2024). "Eurobites: Nissan blames UK's planned 2G switch-off for withdrawal of EV app". LightReading. Archived from the original on 24 Apr 2025. Retrieved 1 Mar 2025.
- ↑ 3.0 3.1 Rahman-Jones, Imran; Kleinman, Zoe (4 Mar 2024). "Nissan accused of dumping its electric car pioneers". BBC News. Archived from the original on 24 Jul 2025. Retrieved 1 Mar 2025.