Tesvor x500: Difference between revisions

Tesvor x500
Basic Information
Release Year	2018
Product Type	Robot vacuum
In Production	No
Official Website	https://www.tesvor.com

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Latest revision as of 13:05, 23 February 2026

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The Tesvor x500 was a robot vacuum released in December 2018.^[1] It was later discontinued in 2024.

Consumer impact summary

Overview of concerns that arise from the conduct towards users of the product (if applicable):

User Freedom
User Privacy
Business Model
Market Control

Add your text below this box. Once this section is complete, delete this box by clicking on it and pressing backspace.

Incidents

This is a list of all consumer protection incidents related to this product. Any incidents not mentioned here can be found in the Tesvor x500 category.

Region locking after purchase (2023)

The vacuum robots cannot be set up through the app or connect to the app anymore. Feature such as room mapping only work through the app, so that feature cannot be used anymore. The only way to use the robot is through offline control.

Reddit users have noticed the same problem and found that the only workarounds is through creating an account in China. However, others have reported this method to be unsuccessful.^[2]

Reddit users have stated that when confronted with the issue, Tesvor support claims that the issue is a broken Wi-Fi module, though some users have pointed out that their vacuum robot shows up as connector to their home network.^{[citation needed]}

Example incident two (date)

...

References

↑ Tech Steve (2018-12-30). "Tesvor X500 Robot Vacuum Setup And Demo". YouTube. Archived from the original on 23 Feb 2026. Retrieved 2025-08-21.
↑ u/amseyj (2023-12-23). "Any Tesvor owners with WiFi Issues recently?". Reddit. Archived from the original on 22 Feb 2026. Retrieved 2025-08-21.

[1] Tech Steve (2018-12-30). "Tesvor X500 Robot Vacuum Setup And Demo". YouTube. Archived from the original on 23 Feb 2026. Retrieved 2025-08-21.

[2] u/amseyj (2023-12-23). "Any Tesvor owners with WiFi Issues recently?". Reddit. Archived from the original on 22 Feb 2026. Retrieved 2025-08-21.

[1]

[2]

@@ Line 1: / Line 1: @@
-{{ProductCargo
+{{Stub}}{{ProductCargo
 |Company=Tesvor
 |ProductLine=x500
-|InProduction=Yes
+|Logo=Tesvor x500.jpg
+|InProduction=No
+|ReleaseYear=2018
+|Website=https://www.tesvor.com
 |ArticleType=Product
-|Category=vacuum robot
+|Category=Robot vacuum
-|Description=Vacuum robot cannot be set up with the app or connect to the app. Users on Reddit have said that the only workaround is to set up an account from Chin
+|Description=Vacuum robot cannot be set up with the app or connect to the app. Users on Reddit have said the only workaround is to set up an account from China
 }}
-{{Ph-C-Int}}
+The '''Tesvor x500''' was a robot vacuum released in December 2018.<ref>{{Cite web|url=https://www.youtube.com/watch?v=_9c9LRcy47Y|title=Tesvor X500 Robot Vacuum Setup And Demo|date=2018-12-30|author=Tech Steve|work=YouTube|access-date=2025-08-21 |archive-url=https://preservetube.com/watch?v=_9c9LRcy47Y |archive-date=23 Feb 2026}}</ref> It was later discontinued in 2024.
 ==Consumer impact summary==
@@ Line 14: / Line 17: @@
 ==Incidents==
+This is a list of all consumer protection incidents related to this product. Any incidents not mentioned here can be found in the [[:Category:{{PAGENAME}}|{{PAGENAME}} category]].
+===Region locking after purchase (''2023'')===
+The vacuum robots cannot be set up through the app or connect to the app anymore. Feature such as room mapping only work through the app, so that feature cannot be used anymore. The only way to use the robot is through offline control.
-This is a list of all consumer protection incidents related to this product. Any incidents not mentioned here can be found in the [[:Category:{{PAGENAME}}|{{PAGENAME}} category]].
+Reddit users have noticed the same problem and found that the only workarounds is through creating an account in China. However, others have reported this method to be unsuccessful.<ref>{{Cite web|url=https://www.reddit.com/r/RobotVacuums/comments/18palez/any_tesvor_owners_with_wifi_issues_recently/|title=Any Tesvor owners with WiFi Issues recently?|author=u/amseyj|date=2023-12-23|work=Reddit|access-date=2025-08-21|archive-url=https://web.archive.org/web/20260222230946/https://old.reddit.com/r/RobotVacuums/comments/18palez/any_tesvor_owners_with_wifi_issues_recently/|archive-date=22 Feb 2026|url-status=live}}</ref>
-===incident one (''date'')===
-{{Main|link to the main article}}
-The vacuum robots cannot be set up through the app or connect to the app anymore. Feature such as room mapping only work through the app, so that feature cannot be used anymore. The only way to use the robot is through offline control. The vacuum robot is still sold on Amazon in Germany.
-Reddit users have noticed the same problem and found that the only workarounds is through creating an account in China.
+Reddit users have stated that when confronted with the issue, Tesvor support claims that the issue is a broken Wi-Fi module, though some users have pointed out that their vacuum robot shows up as connector to their home network.{{Citation needed}}
-Reddit users have stated that when confronted with the issue, Tesvor support claims that the issue is a broken Wi-Fi module, though some users have pointed out that their vacuum robot shows up as connector to their home network.
-https://www.reddit.com/r/RobotVacuums/comments/18palez/any_tesvor_owners_with_wifi_issues_recently/
 ===Example incident two (''date'')===
 ...
@@ Line 37: / Line 37: @@
 ==References==
 [[Category:{{PAGENAME}}]]
+<references />